Customer Service|
Motiongate, Dubai park and resort
مجموع سنوات الخبرة :6 years, 0 أشهر
Assisting and greeting guests.
Ability to adapt to a constantly changing work environment.
Interface with DPR internal and external clients in a professional and courteous manner.
Teamwork, escort the characters, Take photos for guests, Organize a queue for pictures when necessary, and
create a magical expereince for the guests.
Responsible to follow directed performance guidelines and techniques established by Entertainment.
Ability to perform in various shows in the park or outside it as per operational requirements.
Guest Relations in polite, helpful and accurate way.
Ensure visitors happiness and comfortability through guiding, assisting and helping.
Oversee sales administration order management, network administrative support, invoice recording tracking and
collection.
Manage sales animation and sales promotion.
Managing the entire sales process from end to end to ensure high quality of customer service.
Assess customers needs and provide assistance and information on product features.
Attend meeting, sales events and training to keep abreast of the latest developments
Knowledge of computer tools, management software and excel.
Competitive intelligence and monitoring of market developement....
Follow the progress of corrective maintenance
Prepare monthly forecast of material and consumables requirement.
Find solutions to problems encountered on site and provide support to the team.
Monitoring, configuration, format, install and fault finding of software programming ( DUW, DUG, NPU, DXU..).
Knowledge of Ericsson programs (MINI Link Craft, Moshell, Ericsson OMT, , , ).
Report anomalies to the customer.
Monitor the execution of the daily intervention schedule.
Ensure the follow-up of the conformity of services and take the necessary corrective actions.
Ensure the closure of sites according to contractual clauses.
Ensure the smooth running of works on the site.
Process on site anomalies......
Organize, distribute, monitor and control the work of the team through a field presence and permanent dialogue.
Monitoring and control the work of machines ever shift, and supply an industrial machine with material or product
Complete management of the industrial painting workshop (liquid and powder),
Organization, planning of orders according to the workshop load.
Preparation of files and follow-up of workshop documents.
Check the conformity of a product.
Paint inventory management.
Supervision of 8 to 10 people.
Team work …..
Master's degree in Electrical networks
Bachelor's degree in Eletrotechnical