Abderrahman Modni, Customer Service Team Leader

Abderrahman Modni

Customer Service Team Leader

Lyca

Location
Morocco - Casablanca
Education
Diploma, BANKING and FINANCE
Experience
13 years, 10 Months

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Work Experience

Total years of experience :13 years, 10 Months

Customer Service Team Leader at Lyca
  • Morocco - Casablanca
  • My current job since November 2014

Team lead for a large MVNO supervising a team of 15 customer service agents .

Warehouse Manager at AXXION
  • United States - Texas
  • August 2010 to August 2020

Sales Manager for a Mexican company installed in the US, that produce and sell plastic cutlery, I was in charge of supervising the warehouse from reception to delivery , also I was on charge of supervising Sales and marketing,

Education

Diploma, BANKING and FINANCE
  • at GPBM
  • June 1999

A one year diploma in a Banking school the field studied included :Banking operations ,Accounting , Banking law ,International economy,,,

Diploma, BANKING CERTIFICATE
  • at GPBM
  • June 1993

A three years Banking and finance diploma the fields studied included : Accounting ,Commercial drafting ,iInternational economy,Banking law Mathematics ,,,

High school or equivalent, Science of economy
  • at College Mohammed V
  • June 1987

Specialties & Skills

Languages

English
Expert
Arabic
Expert
French
Expert

Hobbies

  • I like sports ,outdoors , reading and traveling .
    I have gone to many trainings with previous big companies i worked for and received certificates .for my training .