Senior Sales Associate
M. H. Alshaya Company
مجموع سنوات الخبرة :6 years, 3 أشهر
Operate POS and administrative computer systems, Demonstrate strong leadership, communication and supervisory skills by providing coaching and feedback to maximize individual and store performance, manage and maintain store appearance, provide exceptional customer service, Maintain retail garden center through daily cleanliness and product up-keep and display including pruning/dead-heading product.
Responsible for dealing with customers, offering them assistance, training the new staff in the store, answering queries, selling and providing information on products, handling payments, Offer good service to visitors, Attend to and provide solution to visitor complaints
Offer good service to visitors, Interact with the children who visit KIDZANIA and implement the dynamics in compliance with documentation, guidelines and procedures determined by the commercial partners. Attend to and provide solution to visitor complaints and simple problems and direct them to the Coordinator if needed. Keep control of visitor affluence through the system and manually, in case of system failure or absence. In addition to any extra responsibilities assigned by Management.
Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service, Operating cash registers, managing financial transactions, and balancing drawers, Achieving established goals, Directing customers to merchandise within the store, Increasing in store sales, Superior product knowledge, Maintaining an orderly appearance throughout the sales floor
Managing incoming calls and customer service inquiries. Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution, Keep records of customer interactions, process customer accounts and file documents. Identifying and assessing customers’ needs to achieve satisfaction
Professional Human Resources International
Mass Media Department, Public Relations and Marketing Section.
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