Adil pk

IT Support Engineer at Crystal gallery

• United Arab Emirates - Dubai
• March 2018 to August 2018

 Support Servers, Workstations, Network printing ect…
 Handle Active Directory on windows server 2012 R2 64bit, Office 365, Group Policy, Antivirus, Drobo storage And Data protection.
 Firewall setup using sonic wall and Barracuda web filtter.
 Remote support to showrooms and users through Logmein and fixed issues.
 Support laser machines and its hardware and software installation.
 Designed and implemented virtual private network(VPN) connection between branch offices using sonic wall.
 Designed and implemented Microsoft failover cluster for various server applications
 Support for employees day to day trouble shooting including 100+ workstations.
 Managing Hyper-v and its replication in server 2012 r2.

junior IT support engineer at spectrum softtech prv ltd .india kochin

• India
• September 2015 to August 2016