عادل إقبال

Information Technology Specialist | Samnan Holding Group | Riyadh, Saudi Arabia | DEC
2015 - Present
 Managed and maintained network infrastructure across HQ and 100 branches.
 Implemented and managed Cisco routers, switches, and access points, optimizing
network performance.
 Configured and troubleshooted VLANs, routing protocols (OSPF, BGP), and security
policies.
 Monitored network performance and resolved network-related issues.
 Managed data center cable management and documentation.
 Deployed and managed Veeam Backup & Replication software, ensuring data
protection and recovery.
 Managed and maintained the company's Fortinet firewall, creating and enforcing
security policies.
 Monitored firewall logs, investigated suspicious activity, and performed regular
updates.
 Implemented and configured Fortinet SD-WAN, resulting improvement in network
e iciency.
 Documented network configurations and procedures for knowledge sharing and
consistency.
 Provided technical support to end users daily, resolving network-related issues and
SAP SD & MM related issues.
 Resolved complex technical issues related to SAP SD & MM functionality.
 Provide support to internal users on SAP SD & MM processes
 Provide necessary authorization in SAP to the end-users.
 Installed, configured, and maintained hardware, software, systems, networks,
printers, and scanners.
 Planned and executed monthly maintenance upgrades for network infrastructure
and systems
 Set up and managed user accounts and permissions for new and existing sta
 Responded promptly to hardware and software breakdowns, diagnosing and
resolving issues
 Investigated, diagnosed, and solved complex computer software and hardware
problems
 Installed and maintained network camera systems
 Configured IP Phones (e.g., 3CX) and integrated them with mobile application.
 Managed VMware vSphere environment, including vCenter Server and ESXi hosts.
 Created, configured, and maintained virtual machines (VMs) on VMware.
 Performed VMotion and Storage VMotion for live migration of VMs.
 Troubleshooted VMware related issues.
 Provided necessary authorization in SAP to the end-users.
 Created new email accounts and configured policies in O365