Team Sales Head
Ambition Group
Total years of experience :13 years, 4 Months
Sales Figures in heading sales
2014 - last two quarters - Target Achieved - 100%
2015 - Target Achieved 300%
2016 - Target Achieved - 220%
2017 - Target Achieved 240%
2018 till June - Target Achieved - 80%
• Actively and successfully manage the sales process that included lead generation, credentials pitching
• Analyzes the market’s potential and determines the value of existing and prospective customer’s value to the organization.
• Manage 3 different teams for Telco sales and Web development sales and Digital Sales
• Directly responsible for revenue of the organisation
• Responsible for structuring of business which included Sales/Hiring/Gap Analysis/Sales Analysis/Business Development/Targets etc.
• Establish, develop and maintain business relationships with current customers and prospective customers in the SMB & ENTERPRISE market segment to generate new business for the organization’s products/services
• Generate new business and add multiple revenue streams for the organisation
• Manage team's and design sale/revenue plan for the year
• Analyzes the market’s potential and determines the value of existing and prospective customer’s value to the organization.
• Organise Road shows for enterprise customers directly managed by operator
• Expedites the resolution of customer problems and complaints, liaise with technical team and involve the right team.
• Coordinate sales effort with marketing, sales management, accounting, logistics and technical service groups.
• Create and manage customer value plan for existing customers highlighting profile, share opportunities.
• Plan and organizes personal sales strategy by maximizing the Return on Time Investment for the prospect
• Provide management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services
Business Development Responsibilities & Account Management
• Develop new business relationships, generate and negotiate new income for organization to an agreed annual target.
• Actively and successfully manage the sales process that included lead generation, credentials pitching.
• Understand business requirement, offer customized solution, account management and ensure timely delivery of projects.
• Create and be accountable for all client proposals, contracts and any further documentation & follow ups. • Present a tailored presentation to potential client team by effectively using a range of presentation skills i.e. body language, voice tone etc. • Represent company and product at industry events and trades shows by clearly demonstrating knowledge and expertise (up to audience of 50+) • Ensure smooth deployment of solution by being available onsite. • Managed and supervised hardware technical team and other roles; managed technology, production and meet clients to fulfil needs and deadlines
• Job Involved in dealing with various products of bank including insurance, financial assistance within BFSI vertical through Finnacle and web applications
• To acquire, develop and strengthen Premier Banking customer relationships through effective relationship management.
To contribute to bottom-line of Premier Banking through accomplishment of profit and growth targets.
• Manage and develop relationships with new and existing affluent customers through professional consultative financial analysis.
• Upselling, cross-selling, providing regular market information updates and trend analysis.
• Ensure superior customer service thereby contributing to the overall customer experience of Premier Banking.
• Managing Sales force application for tracking data for Customer Support Department.
• Generating MIS reports based on department’s performance, using various application like Finnacle, Delta, Core finacle
• Set the computer labs for users training.
• Managing network access and sharing points.
• Created and deployed desktop images using Symantec Ghost.
• Managed Help desk and provide technical / Users support.
• Installation and configuration of all centralized network printers.
• Providing online telephonic support to users.
• Products which are associated with MS-Outlook, Ms-Word, Ms-Excel, Ms-PowerPoint.
• Help customer setup their equipment.
• Provide support to team members to reach 100% targets.
• Check and maintain SCORECARD, AHT, OCCUPANY etc and other parameters of the team.
• Giving feedbacks to team members by monitoring activity.
• Review productivity and quality of individuals within the team.
• Re-evaluate and adjust standards as the business grows and changes.
• Tracking of team performance & preparing reports for team action plans
• Provided support in Organization initiatives like Training, Organizing Cultural events, Process Presentations, Quality Initiatives Measures