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ADIL MERZAQ, Executive assistant to the Group CEO

ADIL MERZAQ

Executive assistant to the Group CEO·Silal

United Arab Emirates

Diploma, Office management and administration

Work experience

Total years of experience: 14 years, 7 months

Executive assistant to the Group CEO

June 2023 - Present

Silal

Abu Dhabi, United Arab Emirates

June 2023 - Present

Minutes of meetings. · Prepare Memos and edit correspondences in Arabic & English. ·Coordinate with different departments on daily tasks. · Follow up projects progress from mobilization to completion. · Screen CEO emails and prepare replies. ·Coordinate CEO attendance to events and external government conferences. · Translate content from English to Arabic. · Prepare PRs & POs for CEO office. · Prepare presentations. ·Book business trips and overseas hotels. ·Book and arrange for Business lunch and dinner. ·Manage day-to-day operations of the office, Word processing, print, photocopy. ·Answer phone calls, maintain files and records, control employees daily attendance and manage annual leave plan. · Prepare and maintain daily CEO office calendar and agenda.

Company industry:
Agriculture & Crop Production
Job role:
Administration

Personal assistant to CIO

November 2020 - June 2023

DEWA

Dubai, United Arab Emirates

November 2020 - June 2023

Plan and schedule meetings, attend board
meetings, prepare Memos and minutes of
meetings.
Submit daily tasks status update to the
management.
Maintain and follow up office agenda.
Prepare presentations and edit letters in
English and Arabic.
Follow up action plans, Quarterly KPI results
and project managers tasks. Control
employees daily attendance and leave plan.
Clear time exceptions.
Translate and proofread texts and contents if
required.

Company industry:
6931
Job role:
Administration

Personal assistant to Director

July 2015 - January 2020

Engineering Office

Dubai, United Arab Emirates

July 2015 - January 2020

Prepare Memos, edit correspondences in
Arabic & English. Manage day-to-day
operations of the office, Word processing,
email, fax, print, photocopy.
Answer phone calls, maintain files and
records, control employee daily attendance
and clear time exception.
Prepare and maintain daily office calendar
and agenda.
Manage contracts, meet contractors and
consultants, order supplies, receive invoices
and coordinate payments.
Arrange and coordinate business travels.

Company industry:
Civil Engineering
Job role:
Administration

Executive secretary to COO

March 2013 - June 2015

Saleh Bin Lahej Group

Dubai, United Arab Emirates

March 2013 - June 2015

Prepare and submit status update of
restaurants daily operation to the COO.
Attend board meetings, transcribe and
distribute minutes to attendees. Maintain
and follow up office agenda.
Prepare and edit correspondence, reports
and presentations.
Make travel and guest arrangements such as
car rent, business trip and overseas hotel
booking.
Translate and proofread restaurants Menus
under operations team supervision.
Coordinate Profit & Loss report, request
action plans from brand operation directors
and attend Restaurants audit

Company industry:
Hospitality & Accomodation
Job role:
Administration

Customer Service Agent

January 2011 - January 2013

Etisal

United Arab Emirates

January 2011 - January 2013

Provide information in response to
customers' queries about products and
services.
Attend and troubleshoot customers' issues
and complaints.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

Inspire London College

April 2020

April 2020

Diploma, Office management and administration

United Arab Emirates

,

Zabeel Intl Institute of Managemen

April 2012

April 2012

Diploma, Executive Scretariat

United Arab Emirates

Cadi Ayyad University

June 2004

June 2004

Bachelor's degree, English Literature

Morocco

Skills

Translation
Expert
Translation
Expert
Operation
Expert
Operation
Expert
Administration
Expert
Administration
Expert
Customer Support
Expert
Customer Support
Expert
Office Management
Expert
Office Management
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
PRESENTATION SKILLS
Expert
PRESENTATION SKILLS
Expert
SUPERVISORY SKILLS
Expert
SUPERVISORY SKILLS
Expert
CONTRACT MANAGEMENT
Intermediate
CONTRACT MANAGEMENT
Intermediate
DECISION MAKING
Expert
DECISION MAKING
Expert
Translation
Expert
Translation
Expert
Operation
Expert
Operation
Expert
Administration
Expert
Administration
Expert
Customer Support
Expert
Customer Support
Expert
Office Management
Expert
Office Management
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Expert
English
Expert
French
Expert