Area Operation Manager
Sun and Sand Sports
Total years of experience :19 years, 4 Months
Involved in acquisition of new stores, Visiting and developing existing store in order to ensure High Level of Store Standard, monitor and report its performance.
Monitor Stock Control, Security, Health & Safety.
Monitor Staff Performance, Inspiring and motivating staff to increase sales, their Promotions and Feedbacks.
Involved in the setting of sales and financial targets.
Identifying and delivering all relevant / appropriate opportunities.
Comprehending, interpreting and analyzing sales figures.
Ensuring presentation and compliance in stores are up to company standards.
Arranging and chairing team meetings to discuss strategy.
Implement a retail plan for my area in line with company strategy.
Overall responsibility for Marketing, Media Exposure and Press releases in my designated area.
• Managed and motivated team to increase sales and efficiency;
• Managed stock levels and was responsible for making key decisions about stock control;
• After analysis forecasted sales figures.
• Analyzed and interpreted trends to facilitate planning;
• Handled staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development;
• Ensured Standards for Quality, Customer Service, Legal Security, Health and Safety issues were met.
• Organized special promotions, displays and events;
• Attended and chaired meetings;
• Updated colleagues on business performance, new initiatives and other pertinent issues;
• Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues;
• Maintained awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitored what local competitors are doing;
• Initiated changes to improve the business performance.
Bachelor of Business Administration ( BBA) Year 1998 Madras University, Chennai, India