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Adil Shah, IT Support Engineer

Adil Shah

IT Support Engineer·Dormakaba MEA,

Qatar

Bachelor's degree, Engineering in Artificial Intelligence

Work experience

Total years of experience: 0 years, 8 months

IT Support Engineer

December 2024 - May 2025

Dormakaba MEA,

Doha, Qatar

December 2024 - May 2025

• Assisted in the development of E-Gate software systems, contributing to, testing, and deployment
processes as part of the airport automation team for the new E & D terminal at Hamad
International Airport.
• Gained hands on experience using airport software systems, including programming and
configuring automated e-gate operations.
• Improved problem solving and attention to detail by ensuring smooth and accurate passenger
processing through digital gate systems.
• Developed strong time management and organizational skills by working in a fast paced airport
environment with strict operational schedules.

Company industry:
Aviation Support Services

IT Support

December 2023 - January 2024

Katara Hospitality,

Doha, Qatar

December 2023 - January 2024

• Gained practical experience in basic networking concepts, including IP addressing, network
configuration, and connectivity troubleshooting.
• Assisted in providing IT support by identifying and resolving common technical issues related to
systems and network access.
• Improved technical knowledge of IT infrastructure while developing communication and teamwork
skills in a professional environment.

Company industry:
Hospitality & Accomodation

Education

CUQ – Ulster University

May 2026

May 2026

Bachelor's degree, Engineering in Artificial Intelligence

Qatar

University Foundation College

June 2023

June 2023

High school or equivalent, Engineering

Qatar

Skills

ARTIFICIAL INTELLIGENCE

Intermediate

AUTOMATION

Intermediate

COMPUTER SYSTEMS

Intermediate

DATA MANAGEMENT

Intermediate

OPERATIONS

Intermediate

PROBLEM SOLVING

Intermediate

PYTHON PROGRAMMING LANGUAGE

Intermediate

SQL PROGRAMMING LANGUAGE

Intermediate

TECHNICAL SUPPORT

Intermediate

USER INTERFACE UI DESIGN

Intermediate

Languages

English

Expert

Arabic

Intermediate

Hindi

Native Speaker

Urdu

Native Speaker