Operations Manager
www.Urdu-Digest.co.uk
Total years of experience :23 years, 7 Months
* Business and brand development
* Development of the business website
* Administration of mail order subscriptions
* Opening new accounts with high street shops
* Business, product, and service marketing & promotions
* Management of a progressive retail sales promotion
* Successfully sold the business stock in its entirety
* Retained the import and distribution arm of the business
* Transferred existing clients to the website business
* Financial reconciliation, analysis, and reporting
* Preparation of documents for government tenders
* Aligned data on SAGE50 and trained staff on its proper use
* Management of websites and other technical project work
* General IT helpdesk support and office administration
* Coordinating the day to day function of the college
* Preparation of statistical data for internal and external inspections
* Creating college timetable, and assisting with academic planning
* Leading induction programmes for 100+ students, 4 times per year
* Ambassador of the Member Rewards Scheme
* Resolution of disputes relating to promises made at POS
* Setting up systems to track client rewards data during company changes
* Selling membership, personal training, and fitness equipment
* Identification and resolution of dormant and lost claims
* Processing of housing, motor, and civil insurance claim
* Archiving and other document management tasks
* Generating sales in store
* Managing stock levels, and reordering goods appropriately
* Managing a mail order subscription service
* Coordinating collection of imported goods
* Arranging deliveries in the Greater London area
* Data management project to create a paperless environment
* Transferring data onto LACHS Database (Local Authority Claims Handling System)
* Scanning, archiving, and other document management tasks
* Assisting in the processing of motor insurance claims
* Senior advisor to the Board of Directors of the College
* Facilities, resources, and vendor account management
* Design of college timetable, including staff/tutor work rota
* Making ongoing improvements to College resources and infrastructure
* Gaining academic, professional, and legal accreditation
* Development of College infrastructure and resources
* Recruitment, staff development, management and appraisal
* Advisory role to support the academic management
* Designing timetables for students and work rotas for staff
* Diary and database management
* Generating leads for new business
* Achieved FPC1 (Financial Planning Certificate - paper 1)
