Administration Executive
Orex Overseas DMCC
مجموع سنوات الخبرة :9 years, 0 أشهر
Primary point of contact between the executives and internal/external clients
Maintain master corporate calendar of all all-hands events, conferences, holidays and vacations
Receive incoming calls and emails; take messages, respond appropriately and route correspondence to the appropriate executive of staff member
Handle requests, feedback and queries quickly and professionally
Maintain daily electronic journal, arrange meetings and appointments and provide reminders as needed
Arrange executive travel, hotel and dining arrangements as needed
Take dictation and meeting minutes, accurately enter notes and distribute
Monitor office supply levels; reorder when appropriate
Maintain strong relationships with vendors and keep price data in order to get best pricing on supplies and services
Produce professional quality reports, presentations and briefs
Develop and carry out an efficient documentation and filing system for both paper and electronic records
Delegate tasks as appropriate to other members of the team
Verification of errors in the tickets.
Deal directly with the client by directly.
Manage the client account.
Keeps records of client interaction.
Records details of the inquiries and comments.
Records the details of action taken.
Follow up on client interaction.
Keeping the client details safely.
Also I have trained the new staffs in learning the Software & Customer Service Skills.
Excellent use of Sabre, Apollo & ADCS Software’s
Handling the client account and meeting the company targets.
Preparing & Sending the daily report of clients to the Management.
Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models.
Develops buyers by maintaining rapport with previous customers.
Greeting the customer by face to face or by telecom.
Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services.