Manager of Change Management & Communication
Saudi Aerospace Engineering Industry
Total years of experience :23 years, 8 Months
- Spearheaded change management programs to solve all internal and external issues improving efficiency
- Monitored overall functioning of processes, identified gaps, and recommended corrective actions for improvement
- Collaborated with business leaders and other stakeholders to set up the transformation strategy and roadmap for the company, comprehending emerging technologies and introducing new systems per requirement
- Devised architecture across multiple projects, designing solutions to integrate smoothly with business requirements, focusing on enhanced customer experience, cost optimization, and operational excellence
- Developed functional specification gathering, analyzing, and documenting requirements for financial regulations
- Communicated insights and impact analysis to cross-functional teams and management for regulatory compliance
- Oversaw projects to adjust business processes and implement system-based (automated) compliance
- Managed resolving issues by identifying root causes and providing requirements for subsequent adjustments
- Created and presented reports (e.g., Business Cases, Risk Assessments) and training material
Manage various projects from inception to completion by serving as a subject matter expert for conducting telecom activities. Own control over the evaluation of BOQ, finalisation of agreement terms, and critical decision-making by offering necessary consultancy to senior management team. Plan, develop, and implement new telecom strategies in accordance with high standards. Identify, analyse, and evaluate the impact of potential risk and vulnerability. Lead operations and arrange field maintenance of all installed hardware and software system to improve process execution. Deliver technical advisory and resolve technical issues by providing suitable solutions.
Key Projects:
Telecom Services Agreement with STC
Understand and evaluate the situation, search all available solutions and providers, and evaluate all terms and prices, recommendation.
• Successfully retained and finalised an agreement with excellent saving in CAPEX and OPEX.
Indoor Broadband System by Neutral Host Provider Model
Understand and evaluate the situation, search all available solutions, provider’s contractors, discuss all terms and prices, procure the service, prepare and finalise a contract and recommendation.
• Effectively liaised with top management and signed-off a contract besides saving massive cost and time.
Indoor Broadband System by STC
Direct and manage project agreed with Telecom Operators
• Spearheaded project from initial stage till the delivery stage, while delivering project within all deadlines.
Leasing 6 Agreement with Telecom Operators
Understand and evaluate the situation, Communicate & Negotiate with all Stakeholders to find a win/win situation.
• Signed-off agreements that increased the revenue of the company.
Discussed the requirement of project and designed the delivery plan by conducting technical meetings with consultant, contractor, and client teams. Organised and followed-up about the approval of electrical and telecom diagrams through every stage of the planning and implementation on day-to-day basis.
• Improved performance by strictly monitoring the performance levels of GSM, IBS, and IT works at all JODP phases and recommending corrective measures.
• Accomplished IBS projects delivered realistic timelines as well as spearheaded project teams to finalise all related tasks with the support of senior management team.
Improved system efficiency by revising the orientation guide and orientation videos for gaining more information regarding academy connection functions prior to training students. Offered peers / fellow trainers and students with valuable knowledge about networking and ICT by involving as an authorised trainer at the Cisco Academy.
• Enhanced skills of the Instructor and student by monitoring and delivering appropriate training and various tutorials according to the academy connection.
• Developed and maintained good rapport with the class and provided then with various details about networking technologies, concepts, and equipment.
Jeddah Vocational Training Center
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