Adnan Alsayyed Ahmad, Account Manager

Adnan Alsayyed Ahmad

Account Manager

Bayt.com

Location
United States - Georgia
Education
Bachelor's degree, Finance
Experience
7 years, 6 Months

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Work Experience

Total years of experience :7 years, 6 Months

Account Manager at Bayt.com
  • Jordan - Amman
  • July 2020 to July 2021

Responsibilities:
Acquire companies that have no significant revenue history with Bayt.com by selling Bayt.com’s recruitment products & services.
Initiate and develop a strong relationship with assigned verified leads.
Effectively manage the business in an assigned database through a transactional and solution-oriented selling approach.
Determine customers' recruitment needs, and prepare proposals to sell services that address these needs.
Give online demonstrations to clients on Bayt.com in order to handle objections and convince customers to buy.
Follow the Bayt sales pitch stages with rigor and discipline.
Follow daily sales matrix as per the “sales funnel/pyramid” illustrated in the training materials
Produces regular reports on personal sales funnel including all personal stats, and efficiency ratios and analyze your performance.
Build a strong pipeline and consistently meet and exceed monthly, quarterly, and annual sales quotas.
Deliver service that is consistent with bayt.com values and promises.
Carry out other tasks as requested by the management.
Build a strong pipeline and consistently meet and exceed monthly, quarterly and annual sales quotas.
Manage the entire sales cycle from finding a client to training and follow up support.
Deliver service that is consistent withbayt.com values and promises.
Identify up-sell and cross-sell opportunities by building long-term relationships and providing quality customer service.
Lead online demonstrations to clients.
Provide professional after-sales support to enhance the client's success.
Remain in frequent contact with the existing clients and prioritize retentions as a major focus.
Respond to complaints and resolve issues to ensure client success and satisfaction.

Customer Service Representative at Amazon
  • Jordan - Amman
  • April 2020 to June 2020

Responsibilities :
Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment.
Ability to empathize with and prioritize customer needs.
Demonstrates interpersonal skills with a diverse customer base.
Demonstrates conflict resolution, negotiation, and de-escalation skills.
Demonstrates ownership to resolve challenging customer issues, escalating when necessary
Ability to determine customer needs and provide appropriate solutions.
Maintain regular and reliable attendance, including the daily schedule as assigned.
Flexible with the working schedule; may be expected to work weekends, holidays and events.
Ability to work overtime as required by business.

Inside Sales Executive at Bayt.com
  • Jordan - Amman
  • February 2020 to March 2020

Responsibilities:
Acquire companies that have no significant revenue history with Bayt.com by selling Bayt.com’s recruitment products & services.
Initiate and develop a strong relationship with assigned verified leads.
Effectively manage the business in an assigned database through a transactional and solution-oriented selling approach.
Determine customers' recruitment needs, and prepare proposals to sell services that address these needs.
Give online demonstrations to clients on Bayt.com in order to handle objections and convince customers to buy.
Follow the Bayt sales pitch stages with rigor and discipline.
Follow daily sales matrix as per the “sales funnel/pyramid” illustrated in the training materials
Produces regular reports on personal sales funnel including all personal stats, and efficiency ratios and analyze your performance.
Build a strong pipeline and consistently meet and exceed monthly, quarterly, and annual sales quotas.
Deliver service that is consistent with bayt.com values and promises.
Carry out other tasks as requested by the management.

CSR at Extensya
  • Jordan - Amman
  • November 2019 to January 2020

Responsibilities:
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Operations Manager at Phi Consulting & Training(Business Development)
  • Jordan - Amman
  • July 2017 to November 2019

Responsibilities :
Liaising with designers and printers.
Recruiting, training and supervising staff.
Agreeing and managing budgets.
Communicating with target audiences and managing customer relationships.
Writing and proofreading copy.
Contributing to, and developing, marketing plans and strategies.
Monitoring competitor activity.
Managing all marketing for the Client and activities within the marketing department.
Developing the marketing strategy for the Client company in line with its objectives.
Creation and publication of all marketing material in line with marketing plans for customers.
Planning and implementing promotional campaigns.
Overall responsibility for brand management and corporate identity
Preparing online and print marketing campaigns.
Monitor and report on effectiveness of marketing communications.
Creating a wide range of different marketing materials.
Maintain effective internal communications.

Primary Teacher “Business and enterprise For IGCSE Students” at Bunat Alghad Academy
  • Jordan - Amman
  • February 2017 to June 2017

Responsibilities :
Creative Lesson Planning.
Curriculum Development.
Instructional Best Practices.
Classroom Management & Discipline.
Standardized Testing / Scoring.
Learner Assessment.
Experiential Learning.
Observed, assessed and recorded children’s progress, and shared knowledge with both practitioners and parents as required.

Operations Executive at Phi Consulting&Training
  • Jordan - Amman
  • September 2015 to January 2017

Responsibilities :
• Liaising with designers and printers.
• communicating with target audiences and managing customer relationships
• Managing the production of marketing materials, including. Posters, flyers, e-newsletters .
• Writing and proofreading copy.
• Organizing photo shoots.
• Maintaining and updating customer databases.
• Contributing to, and developing, marketing plans and strategies.
• Managing budgets.
• Monitoring competitor activity.
• Supporting the marketing manager and other colleagues.

Services Staff at PlayGround
  • Jordan - Amman
  • June 2015 to September 2015
Operations Supervisor at Kidzmania
  • Jordan - Amman
  • May 2014 to June 2015

Responsibilities :
• Pre-event preparation to include table and chair configuration, removing accessible seating, verifying cleanliness of restrooms, unlocking doors, turning on lights, and conducting a final building walkthrough to ensure that the event is ready to open its doors to the public.
• Assisting House Management with operational requests.
• Create nightly reports to communicate with Facility Operations Manager and Maintenance Supervisor.
• Provide immediate minor repairs during a show upon request
• Provide supervision to cleaning personnel during a show
• Contact emergency contractors as needed for emergency repairs
• Ensure compliance with safety and fire codes at all events

Reservation Representative at Abe’s Transportation
  • United States
  • July 2013 to August 2013

Responsibilities :
• Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
• Processes reservations from the sales office, other hotel departments, and travel agents.
• Knows the selling status, rates, and benefits of all packages plans.
• Creates and maintains reservation records by date of arrival and alphabetical listing.
• Prepares letters of confirmation

Chef Assistant at , La Maison Blanche
  • United States
  • June 2013 to July 2013

Responsibilities :
• Refer to list of needed ingredients on a day-to-day basis and check inventory
• Acquire ingredients not available in storage prior to the start of the day
• Inform kitchen staff of their schedules and delegate appropriate duties
• Prepare ingredients by chopping vegetables and meats
• Assist head chef in cooking dishes according to set recipes
• Monitor food budgets and make sure that all supplies are bought within the set budget
• Make arrangements to store food items in a safe and orderly manner
• Rotate frozen food items as standardized in the kitchen rule book
• Hand ingredients and utensils to head chef during food preparation activities
• Maintain kitchen order by ensuring cleanliness of tables, counters and work areas

Education

Bachelor's degree, Finance
  • at University of Jordan
  • August 2015

A 4 years- bachelor degree , surrounding all the different sectors of business, finance , accounting , economics , marketing and management.

Specialties & Skills

Finance
Photography
Graphics
Marketing
Copywriting
Graphic Design
Microsoft Office
Communication Skills
photography

Languages

English
Expert
Arabic
Native Speaker
Russian
Beginner

Training and Certifications

IELTS (Certificate)
Date Attended:
October 2015
Valid Until:
October 2017

Hobbies

  • Online Games