Brand Manager
Chalhoub Group
Total years of experience :21 years, 11 Months
Managed Austin Reed and Jaeger London
- Holding meeting on weekly basis with team to discuss strengths & weaknesses, sales achievements and set objectives
- Coaching the sales executives on customer service, selling techniques and product knowledge to reach their fullest potential and maximize business opportunities.
- Managing and developing positive and productive team environment through strong leadership skills.
- Supporting and ensuring the delivery of sales and performance against store budget.
- Working on the visual merchandising to ensure that products are displayed appropriately to drive performance and enhance customer satisfaction.
- Coordinating with the buyer and operations manager the stores needs and further orders from the suppliers.
- Doing daily, weekly and monthly sales reports to be discussed with the buyer and operations manager.
- Handling a regular market research to ensure awareness of competitors’ activities…
- Building an excellent relationship with customers and listening to their suggestions, requests, and complaints and acting accordingly.
Handled P&G Fragrances
- Preparing and maintaining Staff Schedule.
- Handling meeting with the sales consultants on regular basis to update them on sales achievements and position to targets, also to ensure their awareness of the stock position and our next launches or activities as well as the competitors’ ones.
- Coordinating with warehouse regarding purchase, orders, testers, GWP’s and branded uniform.
- Following-up the orders status with warehouse and local dealers.
- Doing market visits twice a week to keep track of all operations process and ensure the best follow up.
- Preparing all required reports to be handed and discussed with the brand manager.
- Responsible for the new launches in terms of booking the retailers windows, podiums, light boxes, ceiling banners and having goods, samples, blotters, branded uniform on time as well as getting the staff well prepared and aware of their required input to make the launch a grand success
- Receiving, pricing and merchandising the new stock.
- Placing replenishment orders on time to avoid any loss of sales
- Handling the staff schedule and supporting the achievement of the store target.
- Maintaining the delivery of excellent customer service.
- Assisting the shop manager and handling all tasks during his absence.
- Leading by example and creating a very positive atmosphere.
- Building very strong relationship with store clients
Deug in Economics
High School Certificate in Economics