Operations Manager
360Play / QTicket
Total years of experience :14 years, 4 Months
• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; identify trends.
• Work closely with GM and management team to set and/or implement policies, procedures and systems and to follow through with implementation.
• Coordinate with suppliers for getting quotations
• Making requisition with all supporting document
• Liaising with finance department and finalize budges and quotations
• Selecting, ordering and purchasing materials
• Planning and organizing production schedules.
• Assessing project and resource requirements
• Estimating, negotiating and agreeing budgets and timescales with clients and managers.
• Ensuring that health and safety regulations are met.
• Determining quality control standards.
• Organizing the repair and routine maintenance of production equipment
• Liaising with buyers and marketing and sales staff
• Supervising the work of junior staff
• Organizing relevant training sessions
• Record daily sales report and update to accounts department
Responsible for being the central contact for all staff involved in the planning of an event, and for delivering events on time, to budget and to the highest standard.
Job Responsibilities:
• Strategically planning and executing large scale and high-end events across the country
• Producing detailed proposals for event time lines, venues, suppliers, legal obligations, staffing and budgets • Managing large budget event campaigns
• Finding suitable and commercially viable venues for events
• Working with marketing teams to publicist events
• Sourcing high quality hosts and entertainers
• Managing customer relationships
• Managing promotional days launch activity and material distribution
• Dealing with Health and Safety issues as well as Risk Assessments
• Researching markets to identify opportunities for events
• Managed volunteers and temporary staff effectively
• Developing, Designing and Maintain all Group company websites
• Designing artwork, making presentations for clients and events and catalogues or menu
• Maison Des Fleurs (Flower Boutique) I develop the website on Magento platform included products update • Checking online orders, checking merchant account for payment confirmation. Support customers if any issue
• Designing box branding and coordinating with printers and suppliers to have quote / sample and to make sure they will deliver jobs on time. Giving IT support and solving any kind of issues regarding emails, pc, wifi, printers.
• Coordinate with Franchise partners for any new order to fulfill their requirement on time
• Finding new suppliers. Getting quotes from different companies.
• Stock maintenance and placing order as per requirement
• POS and website update on new product launch
• Support in all company branches and franchises to keep them update with new technologies
• Doing SEO and advertising on different website to keep in Google ranking
Solid experience and expertise in managing all types of events ranging from birthdays to fundraisers as well as responsible of all Group companies websites and IT related works, troubleshooting and pc software fixing.
Job Responsibilities:
• Strong ability to plan, manage and execute
• Excellent time management and organizational skills
• Ability to maintain good rapport with customers and staff
• Excellent communication and presentation skills
• Designed and developed marketing plans and literature for events
• Handled event related enquiries from prospective customers
• Managed proper external staff is recruited for events • Ensured that all extra costs are invoiced to clients in a timely manner
• Coordinates with various vendors to ensure minimum costs for maximum profitability
• Oversee the dismantling and removal of the event and clear the venue efficiently
• Support in all company branches and franchises to keep them update with new technologies
• Doing SEO and advertising on different website to keep in Google ranking
Very well knowledge about all print media and can operate digital printing machines, like Roland, Flora flex printing.
Job Responsibilities:
• Studies and understands all facets of the media products and services being offered
• Approaches potential clients through new leads, cold calls, existing relationships, promotional events, or other means
• Details pricing and negotiates costs when necessary
• Facilitates successful sales by collecting client information and providing order information to the company
• Adds notes to records for each client call or meeting
• Tracks every media purchase made to ensure that it is completed accurately and on time
• Maintains excellent relationships with all clients in the executive’s portfolio
• Travels to see clients, attend trade shows, or participate in industry events or trainings
• Meets clients outside of normal business hours when necessary
• Receives bonuses for exceptional sales performance
• Operate machines with coworkers on urgent works and during hi pressure workload
• Always available on short time for regular customers
• Finalize design or retouch work if necessary with client approval
Design and develop website on hi standard specially for government organization
Job Responsibilities:
• Designing webpage layout
• Determining technical requirements
• Writing and editing content
• Updating websites
• Creating backup files
• Solving code problems
• Fundamentals of design imaging
• Animation in flash MX or Interactive into
• Editing for video and audio
• Cpanel, Linux server, VPS server installation and codes • HTML to CMS conversations
• HTML newsletters
Responsible for developing and maintaining a clear vision and delivering a captivating visual message that speaks directly to the reader, viewer, or user.
Job Responsibilities:
• Speaking with the company or client to set goals, provide updates, receive feedback, and present the final campaign
• Hiring, training, and supervising design staff
• Coordinating resources and with other departments to create a cohesive, effective campaign
• Ensuring that all aspects of the campaign align with the needs of the client or company
• Looking for ways to improve design department processes
Set internal goals to improve the cost and efficiency of their company’s procurement operations, while working with individual departmental managers to identify their purchasing requirements and ensure that there is no duplication of orders between departments
Job Responsibilities:
• Estimating and establishing cost parameters and budgets for purchases
• Create and maintain good relationships with vendors / suppliers
• Make professional decisions in a fast-paced environment
• Maintain records of purchases, pricing, and other important data
• Review and analyze all vendors/suppliers, supply, and price options
• Negotiate the best deal for pricing and supply contracts
• Ensure that the products and supplies are high quality • Maintain and update list of suppliers and their qualifications, delivery times, and potential future development
• Work with team members and Procurement Manager to complete duties as needed
Web Designing Diploma • Flash MX, Dream weaver, Sound Forge. • SEO, Google Analytics, Google Search Console, Google Ad word, Search Engine Integration • Products photography. • Website E-commerce Integration • Magento • Wordpress • OSCommerce • PayPal and other payment gateway Integration
Bachelor of Arts in Marketing
Diploma in Graphic Designing • Adobe after Effect. • Adobe Photo Shop, Corel Draw, Adobe Illustrator, Adobe In Design. • Flash MX, Dream weaver, Sound Forge
