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Adnan  Siddiqui, Fulfillment Agent

Adnan Siddiqui

Fulfillment Agent·The Athlete’s Foot — E-commerce

Kuwait

High school or equivalent, Computer Science

Work experience

Total years of experience: 13 years, 8 months

Fulfillment Agent

September 2023 - April 2026

The Athlete’s Foot — E-commerce

Al Jahra, Kuwait

September 2023 - April 2026

• Managed order fulfillment, dispatch coordination, and inventory operations.
• Processed customer exchanges, refunds, and POS transactions.
• Handled customer inquiries through phone and Outlook email.
• Maintained accurate order fulfillment and timely dispatch coordination in a fast-paced e-commerce
environment.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Support Services

Sales Associate / Cashier / Pottery Barn

September 2019 - April 2023

Alshaya Group Kuwait,

Al Farawaniyah, Kuwait

September 2019 - April 2023

• Delivered premium customer service and personalized sales support within a high-traffic retail environment at
The Avenues Mall.
• Handled POS transactions, cash reconciliation, and payment processing while maintaining high standards of
accuracy and customer experience.
• Supported merchandising activities, stock replenishment, inventory organization, and daily retail operations to
ensure smooth store functionality.
• Exceeded monthly individual sales targets for 12 consecutive months through strong product knowledge,
customer engagement, and sales techniques.
• Assisted in maintaining visual merchandising standards and operational excellence aligned with brand
expectations.

Company industry:
Retail & Wholesale

Associate, Medical Billing & Data Operations

January 2017 - July 2019

Hexaware Technologies,

Navi Mumbai, India

January 2017 - July 2019

• Handled U.K. medical billing transactions and prescription-related documentation with a strong emphasis on
accuracy, compliance, and data integrity within healthcare operational systems.
• Conducted account verification, billing validation, and documentation review processes to ensure efficient
transaction processing and operational accuracy.
• Supported healthcare administrative operations through precise data management, transaction processing, and
maintenance of confidential medical and billing records.
• Achieved productivity and quality benchmarks while managing high-volume operational tasks within a fast-paced,
target-oriented environment.

Company industry:
IT Services

Waiter

April 2012 - December 2016

Baradari restaurant-Mumbai,

Mumbai, India

April 2012 - December 2016

• Provided high-quality customer service in a fast-paced restaurant environment.
• Managed food and beverage orders, billing, and payment processing accurately.
• Assisted guests with menu recommendations and ensured customer satisfaction.
• Supported daily restaurant operations while maintaining service and hygiene standards.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Mumbai university-Mumbai Maharashtra India

February 2013

February 2013

High school or equivalent, Computer Science

India

University of Mumbai

January 2012

January 2012

High school or equivalent, Science

India

University of Mumbai

January 2010

January 2010

High school or equivalent, General Studies

India

Skills

Fast Learning
Expert
Fast Learning
Expert
POS
Expert
POS
Expert
Microsoft Outlook
Expert
Microsoft Outlook
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
jd edward
Expert
jd edward
Expert
BUSINESS EFFICIENCY
Intermediate
BUSINESS EFFICIENCY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
MEDICAL RECORDS
Intermediate
MEDICAL RECORDS
Intermediate
ORDER FULFILLMENT
Intermediate
ORDER FULFILLMENT
Intermediate
POINT OF SALE
Intermediate
POINT OF SALE
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL EXPERIENCE
Intermediate
SALES SUPPORT
Intermediate
SALES SUPPORT
Intermediate
SUPPLY CHAIN
Intermediate
SUPPLY CHAIN
Intermediate
WAREHOUSE OPERATIONS
Intermediate
WAREHOUSE OPERATIONS
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
MERCHANDISE RETURNS
Intermediate
MERCHANDISE RETURNS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ORDER PROCESSING
Intermediate
ORDER PROCESSING
Intermediate
RETAIL OPERATIONS
Intermediate
RETAIL OPERATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INVENTORY CONTROL
Intermediate
INVENTORY CONTROL
Intermediate
PAYMENT SYSTEMS
Intermediate
PAYMENT SYSTEMS
Intermediate
WAREHOUSE MANAGEMENT
Intermediate
WAREHOUSE MANAGEMENT
Intermediate

Languages

English

Expert

Arabic

Beginner

Hindi

Native Speaker

Training and Certifications

Certifications
English Speaking Course Certification
Re-Engage Training Certification
A+
English speaking course
Re-engage training certificate
English speaking course
Courses
training certificate

Hobbies and interests

gaming & cricket