Adorelyn Dimamay

Assisted in recruitment processes such as screening resumes and scheduling
interviews
Maintained and updated employee records and HR databases
Coordinated with applicants and employees regarding HR concerns

Assisted customers by identifying concerns and providing accurate, reliable
information.
Communicated clearlyto build trust and maintain customer satisfaction.
Reached individual and team goals, including chat handling quotas and sales leads.
Applied problem-solving techniques to provide efficient resolutions.

Conducted product research to determine high-demand goods across multiple e
commerce platforms.
Created product listings optimized for visibility, pricing, and customer appeal.
Communicated with customers regarding inquiries, orders, and fulfillment.
Managed inventory, shipping, and order accuracy using various tools and systems.