Relationship Manager
HSBC
Total des années d'expérience :17 years, 8 Mois
Managed a staff of 15 employees
• Ensured money collection targets were achieved and losses were kept to minimal level
• Involved in hiring decisions
• Calculated loss percentages and created periodic reports
• Maintained close communication with senior management
• Ensured staff maintained up to date training
• Created quarterly staff evaluations
• Managed appropriated salaries bonuses, and promotions
• Taught training courses for staff to keep them current of issues
Managed customer service
• Ensured sales targets were achieved
• Ensured displays met the standards of the suppliers
• Ensured proper stock levels at all times
Various work-related courses including, Speed Typing and Customer Relations