adouliz rania kassawany, Relationship Manager

adouliz rania kassawany

Relationship Manager

HSBC

Location
United Arab Emirates
Education
High school or equivalent, Project management,
Experience
17 years, 8 Months

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Work Experience

Total years of experience :17 years, 8 Months

Relationship Manager at HSBC
  • United Arab Emirates
  • January 1996 to January 2008

Managed a staff of 15 employees
• Ensured money collection targets were achieved and losses were kept to minimal level
• Involved in hiring decisions
• Calculated loss percentages and created periodic reports
• Maintained close communication with senior management
• Ensured staff maintained up to date training
• Created quarterly staff evaluations
• Managed appropriated salaries bonuses, and promotions
• Taught training courses for staff to keep them current of issues

Sales Supervisor at Salam Studio and Stores
  • United Arab Emirates
  • January 1991 to January 1995

Managed customer service
• Ensured sales targets were achieved
• Ensured displays met the standards of the suppliers
• Ensured proper stock levels at all times

Education

High school or equivalent, Project management,
  • at H&R BlockConestoga College
  • January 2019

Various work-related courses including, Speed Typing and Customer Relations

Specialties & Skills

Credit Risk
Banking
CUSTOMER SERVICE
BUDGETING
GOVERNMENT
EXECUTIVE MANAGEMENT
FILE MANAGEMENT
CUSTOMER RELATIONS
LANGUAGES

Languages

Arabic
Expert
English
Expert
French
Expert