Organizational Development (OD) Lead
Alpha Pharma
Total years of experience :9 years, 4 Months
• Spearhead the organizational development initiatives, focusing on enhancing operational efficiency and employee performance within a leading pharmaceutical manufacturing company.
• Oversee recruitment and payroll functions, ensuring streamlined processes and compliance with legal standards.
• Implement and monitor key performance indicators (KPIs) for HR processes, identifying areas for improvement and implementing strategic interventions.
• Design and execute comprehensive training and development programs to address skill gaps, foster professional growth, and align workforce capabilities with company goals.
• Collaborate with senior management to align HR strategies with business objectives, contributing to the overall success and competitive positioning of the company.
Accomplishments at Alpha Pharma:
• Streamlined Task Analysis: Successfully conducted and completed (100%) a comprehensive team task analysis and contribution report. This initiative optimized team productivity and significantly enhanced the alignment of contributions with company objectives, supporting strategic business goals and improving operational efficiency.
• Enhanced Employee Benefits: Overhauled the medical insurance renewal process, achieving 100% coverage for all 118 employees, which not only improved the extent and quality of healthcare benefits but also heightened employee satisfaction and compliance with regulatory standards.
• Payroll Process Optimization: Efficiently managed monthly payroll processes for January and February 2024, enhancing accuracy and timeliness of employee compensation.
• Training Development: Designed and executed an overtime calculation training with a 40% attendance rate, equipping 37 out of 93 employees with the skills to accurately track and claim overtime, thereby mitigating financial risk to the company.
• Conflict Resolution: Implemented a grievance training program, achieving a 40% attendance rate, with 37 out of 93 employees participating. This training has contributed to a notable reduction in workplace conflicts and has played a key role in promoting a supportive and positive company culture.
• Compliance Assurance: Addressed and completed 71% of the pending CAPA audit requirements since October 2023, effectively finalizing 5 out of 7 critical items and strengthening the company's adherence to quality standards and regulatory compliance.
• Knowledge Management: Successfully initiated and nearly completed the digital archiving of employee personnel files, achieving approximately 91.4% completion. This initiative significantly improved data retrieval efficiency and safeguarded against information loss, supporting strategic business goals and enhancing operational efficiency.
• Strategic HR Initiatives: Developed and executed the annual increment process and training calendar for 2024, aligning personnel development with strategic business goals.
• Analyzed skill gaps of employees using skills matrix and developed training courses to meet identified exceptional training needs.
• Constructed training needs analysis in helping to find the gaps in training and correcting the deficiency before it has a negative impact on the business.
• Strategized company training methods and make an adjustment to rectify issues, increase efficiency and exceed training goals.
• Developed training calendar to outlines the training activities that employees required to participate and meet the company objectives.
• Organized and delivered training programs and achieved training completion rate to 90%.
• Created instructional materials and make learning more interesting, practical, realistic and appealing to the learning of employees.
• Developed written practice tests and systematic training feedback evaluation to improve the training program and achieved 94.2% satisfaction rating.
• Equalized training budget to ensure that resources are available for employee development help the organization plan and control the costs associated with training.
• Accomplished training report to communicate the results and impact of training program to the management and meet the objectives.
• Operated learning management system to centralize the content to have single source of instructions, content, and quizzes and up-to-date information.
• Handled performance management system to track the performance of employees in a manner that is consistent and measurable and aligned with the company objectives.
• Developed company policies to help clarify and reinforce the standards expected of employees in all their profession.
• Developed job description to aligned essential job functions and the skills, knowledge, abilities and other characteristics needed for satisfactory performance of the employee.
• Accomplished accurate and timely payrolls to ensure the delivery of salary for all employees without delay.
• Accomplished all payroll transactions and preparing file loads for earnings and deductions into the system without errors.
• Performed to departmental and organizational schedules deadlines for payroll.
• Handled payroll records and databases for safekeeping and future tracking.
• Collaborated to questions from employees and resolves discrepancies.
• Directed projects and analyzed data to identify opportunities for improvement.
• Implemented strict procedures to maintain data confidentiality.
• Directed to new-hire orientation including scheduling, materials, and checklists for all required documents.
• Coordinated to staff members who have HR-related issues and concerns, such as compensation, benefits, rewards and recognition, vacation, misconduct, and problem resolution.
• Preserved HR records and employee files in accordance with compliance regulations.
• Collaborated closely with payroll and other departments, exercising discretion while working with highly confidential information.
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