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Adrian Serrano, Associate Professional Facilities

Adrian Serrano

Associate Professional Facilities·Sutherland Global Services - Philippines

Qatar

Bachelor's degree, Hotel and Restaurant Management

Work experience

Total years of experience: 3 years, 11 months

Associate Professional Facilities

November 2017 - January 2019

Sutherland Global Services - Philippines

Philippines

November 2017 - January 2019

• Arrange all transportation request with the In-house vehicles within Pampanga province only.
• Prepares a Letter of Authorization to vendors for transportation requests outside the province of Pampanga.
• Arrange all transportation request thru a vendor for all request outside the province of Pampanga.
• Prepares a monitoring report for all transportation requests.
• Monitors and follow up vendors for the requested transportation to prevent escalations.
• Arrange and monitors the shuttle service for SGS employees.
• Validates the monthly submitted bilking from transportation vendor from the transportation requests.
• Prepares a monitoring report for the preventive maintenance service and repairs of all vehicles.
• Checks and process all requests of team buildings, office supplies, employees incentives, housekeeping and facility supplies for all repair and maintenance.
• Prepares and process a requisition request thru Oracle for all various requests of SGS employees above Php. 22, 000.00 and then submits to Global Finance Controllers for approval.
• Coordinates all request to designated accredited SGS vendors for processing.
• Endorse all delivery of products and services to the requestors.
• Prepares Inventories for all Admin, Facilities and Houskeeping supplies
• Monitors and controls all Admin, Facilities and Housekeeping supplies.
• Prepares weekly monitoring report for all various requests and estimated date of deliveries.
• Checks and validates deliveries from requested orders.
• Compiles and file all delivery receipts, invoices, service bills.
• Scans and save copies of all delivery receipts, invoices, service bills and other important documents for proper handling.
• Prepares a monitoring report for the movement of all documents.
• Monitors and coordinates all Service Now Tickets to concerned departments.
• Close all attended Service Now Tickets.
• Provide reminders to concern departments for pending tickets.
• Prepares a monthly monitoring report for closed and pending Service Now Tickets.
• Prepares a monthly monitoring report for boardroom reservation request.
• Coordinates all boardroom requests to housekeeping supervisors for all necessary cleaning and preparations.
• Monitors all hotel reservations from travel agency vendors and transportations of SGS clients and SGS employees within the Province of Pampanga.
• Responsible for weekly ocular inspection and report for cleanliness and orderliness of dormitories for SGS trainees.
• Coordinates all concern to the respective landlords of dormitories to prevent further escalation.
• Coordinate the list of SGS trainees that are entitled for dorm accommodation to the respective dorm landlords.
• Provides orientation to SGS trainees before the endorsing them to their respective dormitories.
• Prepares a monitoring report to forecast the occupancy of dormitories.
• Prepares a Letter of Authorization to SGS dormitories for billing purposes.
• Responsible for weekly inspection and report for cleanliness and orderliness of production floors, lobby, locker rooms, halls, cafeterias, nap rooms, toilet rooms.
• Coordinates all concerns from the weekly inspection to the concerned departments to prevent escalation.
• Source out and endorse new possible vendors to procurement team for proper processing and validation of paper works necessary for the accreditation.

Company industry:
Business Process Outsourcing (BPO)
Job role:
Administration

Admin Staff

September 2015 - October 2015

LGC CAR CARRIERS, INC

Philippines

September 2015 - October 2015

• Prepares Service Bill, Delivery Reports, Gate Pass, Receiving Reports and Purchased Orders of all ingress and egress of vehicles.
• Computes and prepares report for the entitled allowance of drivers and helpers from every trip of ingress and egress of vehicles (Weekly report for Contractor's payroll).
• Computes and prepares report for the entitled allowance of drivers and helpers from every trip of ingress and egress of vehicles. ( Semi-monthly for Regular employee's payroll).
• Prepares monitoring reports of various paper works of ingress and egress of vehicles.
• Compiles and file all receiving copies of Service Bill, Delivery Reports, Gate Pass, Receiving Reports and Purchase Order.
• Monitors the inventory of office supplies and all spare parts and other consumables intended for the maintenance of truck fleet.
• Prepares a monthly monitoring report for office supplies, truck spare parts and other consumables.
• Monitors the Pre Maintenance Service of the truck fleet and other repairs.
• Prepares a monthly monitoring report for the truck fleet maintenance and repairs.
• Monitors petroleum fleet card of all trucks
• Prepares a monthly monitoring report for the petroleum consumptions of the truck fleet.
• Monitors all repair and maintenance of the truck fleet.
• Prepares a report for the total ingress and egress of vehicles to and from different showroom affiliates per month.

Company industry:
Automotive Dealership & Distributor
Job role:
Administration

HR Timekeeping Assistant

October 2012 - March 2015

RG Placement Services Inc

Philippines

October 2012 - March 2015

• Consolidates DTR of all employees.
• Monitors the daily tardiness and absenteeism of employees.
• Validates and adjust timekeeping records inline with the approved adjustments or changes in employees’ time record.
• Prepares timekeeping report of employees form every cut-off to be validated of department managers and then submitted to Finance Department for final checking and for salary processing.
• Route and monitors the timekeeping reports to all the concerned department managers.
• Route and monitors other documents to concerned departments for approvals.
• Facilitate the initial interview, screening of applicants and other manpower pooling process
• Outsource applicants from university job fairs, Public Employment Service Office (PESO), Clark Development Corporation (CDC), Technical Education and Skills Development Authority (TESDA).
• Prepares the pay slips of all employees.
• Prepares, record and, release cash salaries of on-call employees.
• Responsible in processing the payment of government mandated contribution benefits of employees such as Social Security System (SSS), Philippine Health Insurance Corporation (PhilHealth), Pagtutulungan sa Kinabukasan (Pag-Ibig Fund).
• Responsible in spot checks to employees in compliance to required attire at work and personal hygiene.
• Regularly communicate with department managers concerning the performance, behavior of employees as to prevent escalations.
• Supports the department managers in time of big banquet factions and other special events.

Company industry:
Recruitment & Employee Placement Agency
Job role:
Human Resources and Recruitment

Education

Holy Angel University

January 2012

January 2012

Bachelor's degree, Hotel and Restaurant Management

Philippines

GPA (percentage): 85%

GPA (percentage): 85%

Secondary San Lorenzo Ruiz Center of Studies and SchoolCity of San

January 2007

January 2007

High school or equivalent, General studies

Philippines

Skills

Timekeeping
Expert
Timekeeping
Expert
Hotel Management
Expert
Hotel Management
Expert
Facility Management
Expert
Facility Management
Expert
Human Resources
Expert
Human Resources
Expert
Administrative
Expert
Administrative
Expert
ADOBE PHOTOSHOP
Beginner
ADOBE PHOTOSHOP
Beginner
ASSETS RECOVERY
Beginner
ASSETS RECOVERY
Beginner
DELIVERY
Beginner
DELIVERY
Beginner
FINANCE
Beginner
FINANCE
Beginner
FORMS
Beginner
FORMS
Beginner
GOVERNMENT
Beginner
GOVERNMENT
Beginner
HUMAN RESOURCES
Beginner
HUMAN RESOURCES
Beginner
Microsoft Office
Expert
Microsoft Office
Expert
CAFM Explorer
Beginner
CAFM Explorer
Beginner
Timekeeping
Expert
Timekeeping
Expert
Hotel Management
Expert
Hotel Management
Expert
Facility Management
Expert
Facility Management
Expert
Human Resources
Expert
Human Resources
Expert
Administrative
Expert
Administrative
Expert

Languages

English

Expert

Tagalog

Native Speaker

Hobbies and interests

Photography

Had a photo that was included in a photo exhibit to showcase the photography club in my university.