Store Supervisor
Americana Group - United Arab Emirates
Total des années d'expérience :5 years, 10 Mois
Delegate tasks to restaurant staff and supervise their performance, Maintain a fully-stocked inventory and order food supplies, as needed, Manage dining reservations, Arrange to have shifts covered (e.g. when employees take time off), Help staff resolve on-the-job challenges, Track daily costs and revenues, Balance the cash register at the end of the shift, Coordinate with suppliers as they deliver food product orders, Ensure client satisfaction and gracefully handle any complaints, Open or close the restaurant (when responsible for the first or last shift), Inform the next Shift Manager about pending tasks, Report maintenance and training needs
Manage the shift with SOP, run the business smoothly and handle complains. Being awarded as a good leader by our head operation manager.