AFETTOUCHE Hamid

• Managing existing Accounts: Responsible for the professional service of existing customers including packaging material orders, deliveries, payments, claim handling, innovation proposals and co-ordination of technical support
• Establish monthly sales forecasts on customer sleeve orders in cooperation with customers and ensure these are accurate.
• Collect of Accounts Receivables and pro-actively follow up all contractual obligations of customers during the whole contract period.
• Identify and meet with potential new customers to develop new business opportunities.
• Regular reporting and update of existing documentation (eg. Monthly reports, customer profiles, roadmaps, etc.)
• Follow up on customer design preparation process (customer design data, approvals, sleeve P.O. etc.)
• Observe activities of all existing and new players in CBOB customers’ markets and provide these observations for input into CBOB strategy planning
• Initiate and coordinate Marketing activities (customer presentations, store checks, maintain customer database, )
• Coordinate dispatch of customers marketing material (magazines, mock ups, gift items, etc.)
• Undertakes and meets significant challenges.
• Looks for ways to add value beyond the client’s immediate requests.

• Participate in the design and implementation of sales & marketing strategy
• Enhance Total’s ability to conduct, retain, and grow business in the west of Algeria
• In charge of key accounts
• Managing team of Technical Sales Engineers
• Managing distributing network
• Devising strategies and techniques necessary for achieving regional sales targets
• Qualifying and aligning to client's needs, goals, and objectives
• Managing sales cycles and pipeline
• Building strong internal and external relationships
• Client care - before, during, and after the partnership is created
• Collaborating with all resources to win opportunities
• Doing all the sales engineer tasks, enumerated bellow when needed.
• Reporting to the country sales manager.

Searching for new customers who might benefit from company products and maximizing customer potential in designated regions;
• Traveling to visit potential customer;
• Developing and growing long-term relationships with customers;
• Managing and interpreting customer requirements - speaking with them to understand, anticipate and meet their needs;
• Persuading customers that Total product best satisfies their needs in terms of quality, price and delivery;
• Preparing customers quotations;
• Negotiating and closing sales by agreeing terms and conditions;
• Providing training and producing support material for distributers sales team
• Meeting regular sales targets;
• Recording and maintaining customer contact database;
• Making technical presentations and demonstrating how a product meets customer needs;
• Liaising with other members of the sales team and other technical experts;
• Preparing reports for head office;

• Take responsibility of project completion, handover with engineering & sales departments.
• Monitor & follow all bids and prepare proposals accordingly
• Assist sale Manager in designing solutions for customers
• Liaise with the concerned departments to get relevant documents to be incorporated in the bid and get technical assistance.
• Design the contents, organization and aesthetics of bid proposals.
• Compile complete bids with all the relevant information in consultation
• Create and maintain a database of submitted bids.
• Give technical support, prepare/create presentation slides for demonstration
• Liaison with other departments for day-to-day activities.
• Supervise and process any additional assignments given by the manager
• Manage a team of two persons: Assistant & driver.