Afifah Rafique, Credit Admin Assistant

Afifah Rafique

Credit Admin Assistant

National Bank of Abu Dhabi

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Computer Science
Experience
22 years, 4 Months

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Work Experience

Total years of experience :22 years, 4 Months

Credit Admin Assistant at National Bank of Abu Dhabi
  • United Arab Emirates - Abu Dhabi
  • My current job since June 2013

In Credit Operations
- input of credit applications
- Recheck applications after upload on system
- Handle issues of post production of credit card
- Handle email requests and queries

In CPV team
- creation of customer identification no
- handle contact point verification
- handle central bank check on approved applications

Data Entry Clerk at Sukar Life General Trading
  • United Arab Emirates - Dubai
  • July 2011 to May 2013

- To make description of items received using MS Excel format or ERP
- To coordinate with warehouse team for any stock updates
- Quality check other team members for any description errors

Ware House Assistant at Sukar Life General Trading
  • United Arab Emirates - Dubai
  • April 2011 to July 2011

- Handling daily returns from courier
- Handling cancelled/excess orders
- Printing and lableiing bar code for all items
- Check stock through ERP

Operations Assistant at Citi Bank
  • United Arab Emirates
  • November 2005 to March 2010

• Clearing cards status which goes under exceptions (ie. Production error) and follow up with technology and/or embossing dept for its successful production.
• Preprocessing of applications received for loans/ credit cards.
• Given training to new staff for initial processing of applications.
• Assisted analysts/ team leader for any UAT testing for system changer or new product launch.
• Handling requests sent by different segments of bank for supplementary and e cards or any production error of credit cards.
• Data entry of supplementary, e-cards, branch loans and corporate cards.
• Approving supplementary cards.
• Verification of customers.
• Updating MIS for inflow of loan applications on daily basis.
• Activation and deactivation of sale agent codes.
• Updating Risk Level for high profile and self employed customers.
• Performing central bank check on applications.
• Also worked as Cards Delivery clerk handling production of credit/debit cards, dispatching and follow up with courier and customers of cards and stock checking on monthly basis.

Web Designer and Project Coordinator at Smart Solutions
  • United Arab Emirates - Sharjah
  • December 2004 to September 2005

- Preparing Project Timeline
- Designing the website layout
- Timely coordination with the client
- Completion of website as per timeline
- Registration of domain name
- Hosting the site

Assistant Administrator at Telford International Ltd
  • United Arab Emirates - Abu Dhabi
  • September 1999 to August 2003

• Office management (incld. drafting letters/memos, update database, handing filing, assisted HR in appraisals)
• Office assets control.
• Stationary management and Misc. expense / pitty voucher handling
• Also handled website updation, project report presentation on part time basis.
• Scheduling and preparing minutes of meeting

Education

Bachelor's degree, Computer Science
  • at AlMeda University
  • May 2006
Diploma, Software Engineering
  • at EDExcel Foundation
  • July 2001

BTec Higher National Diploma in Software Engineering.

Diploma, Software Engineering
  • at Mid Kent College
  • July 1999

National Diploma in Software Engineering.

Specialties & Skills

Project Coordination
Staff Scheduling
Office Management
Microsoft Office
MS Office (Professional)
HTML coding, Dream Weaver 4, Flash 5
Adobe Photoshop 6.0, Corel Draw 10
Typing 85-95wpm
Hardware and Networking
MS Project
Office Management
MS Publisher
Filing/Records Management
Travel Coordination
Database Administration
Scheduling/Calendaring
Event Management

Languages

English
Expert
Urdu
Expert
Arabic
Beginner

Memberships

Young Pakistani Expatriates Society
  • For different volunteer activities
  • September 2002