Aflah Rafi

Executed strategic plans, growing brand visibility by 20%.
Boosted lead generation by 30% through integrated sales-marketing campaigns.
Led content strategy across digital channels, achieving 50% audience growth.
Initiated influencer campaigns & events, tripling engagement.
Managed marketing and event budgets, ensuring cost-effective ROI delivery.
Represented brand at events, expanding B2C / B2B network & brand authority.
Prepared marketing dashboards and performance reports for senior leadership, enabling data driven decision making.

increased brand 40%. social media followers
strategic content planning and engagement.
Conducted market research to identify new market
opportunities and target audiences, contributing to increase
in customer acquisition.
Coordinated and executed marketing campaigns.
Analyzed campaign performance using Google Analytics and
other tools, providing recommendations for improvement
based on data insights.
Assisted in developing SOPs, formats, and policies to
streamline department operations.
Expertise in organizing and executing events, from small-scale
workshops to large corporate events, trade shows and product
launches
Collaborated with the design team to create visually
appealing marketing materials, including brochures, banners,
and social media graphics.
Skilled in negotiating with vendors and suppliers to secure
cost-effective services and products.
Building relationship with supplier to cater and understand
their needs.

Increased community engagement by X% through targeted
content, discussions, and events.
Grew social media & community membership within months
by implementing strategic outreach.
Created and implemented a content calendar, ensuring
consistent and engaging posts across multiple platforms.
Managed brand voice and messaging, maintaining high
engagement rates and positive sentiment.
Launched successful influencer programs that drove 50%
more engagement and brand loyalty.
Designed and executed viral marketing campaigns that led to
40% follower growth.
Used analytics tools (Google Analytics, Meta Insights, etc.) to
track engagement and improve strategy.
Conducted surveys and feedback sessions, leading to 60%
actionable improvements.

Secured key partnerships & advertising deals, ensuring timely payments.
Designed loyalty programs, enhancing customer retention.
Directed webinars & influencer collabs, increasing referrals by 35%.
Managed client projects from proposal to execution.

Developed and implemented new business, marketing, and

Improved engagement by 40% and organic lead gen by 25%.
Collected actionable community insights to refine service positioning.
Conducted campaign performance analysis for ongoing optimization.
Worked with influencers and brand advocates, turning user-generated content into powerful marketing tools and
increasing traffic by 35%.

Data Management.
Social media handling.
Customer relationship management
Contact center team management
Customer connects.
Lead verification and assigning to the sales team.
MB Target achievement.
Dealer website Leads management.
Zoho management.
Booking updates and CRM, digital campaign, lost sales reports.

Achieved monthly sales targets via strategic lead management.
Handled CRM updates, social media support & customer follow-ups.
Oversaw the dealerships social media channels, supporting brand awareness, engagement, and inbound inquiries

Lead generation through cold calls to potential clients,
and converting leads into sales.
Customer relationship management
Contact center team management
Customer connects and MB Target achievement.
Lead verification and assigning to the sales team.
Social media page handling.
Dealer website Leads management.
Booking updates and CRM, digital campaign, lost sales
reports.
Assisted in planning and executing events, including
venue selection, vendor coordination, and on-site
support.