Senior Network Infrastructure Engineer
British Telecom
Total years of experience :15 years, 6 Months
WORK SUMMARY 1
Company Name: British Telecom, Delhi.
Client Name: CLSA and Standard Charted Bank.
Duration: Since April 2016
I am working as a Senior Network Engineer for BT. MY roles include
Troubleshooting Switching and Routing issues, customer faults on ISP backbone within SLA to resolve high latency, packet drops, internet reachability, link down, site not opening incidents with proper Root cause analysis LAN, WAN and MAN links.
Ticketing tool we are using NGSD, BNC Remedy, HPSM, and GERT.
Spearheaded in providing support to ISP in trouble shooting the problems of network as well as customers.
Alarms monitoring like SNMP, CPU utilization, hardware failure and resolving them proactively.
Played a pivotal role in Net screen SSG 5 deployment Jaypee Associate Ghaziabad.
Played a pivotal role in Juniper M120i Installation and configuration Idea backbone MPLS network DELHI
Specialized in Network Security technologies (Firewall, IPS/IDS, Content Filtering, Proxy and Cisco network products).
Updates at OS level, firmware and application level on Check Point, Juniper, Cisco, Source fire Devices
Health check of devices and links by network monitoring tools-Smarts, Nagios, PRTG, Schruntizer, and tacking top talkers for high Utilization.
Configuration and troubleshooting of firewall Policies on Juniper SRX and URL Whitelisting / Filtering on Palo Alto Network and Riverbed devise,
Configuration and troubleshooting of Cisco Routers 2600, 3850 and Switches 2950, 3750 and customer CE to PE Routers.
Creation and Implementation of Virtual LAN (VLAN), Static IP Configuration, Trunking, Ether Channel.
Maintaining the SOP documents and network architect diagram.
WORK SUMMARY 2
Company Name: Mind Tree Limited, Bangalore.
Client Name: HERMES, London UK.
Duration: December 2011-March 2016
ROLES AND RESPONSIBILITIES:
I worked as a Network Administrator for a leading UK based Hermes Fund
Management. My roles include
Monitoring and troubleshooting of Hermes IT Network Infrastructure.
Monitoring Leased lines & PRI of different service providers (NOC Team & Airtel,
Reliance, BSNL) and coordinating with them till issue closure.
Monitoring tool we are using free ping, SYS log, Wire shark and Solar wind.
Given that the Solutions to Users Calls logged in Hermes Client IT Service desk.
Checking the log details of switches, routers and all other equipment’s.
Implementation and doing configuration changes in network devices as per
Business requirements.
Installation and Configuring Network products like routers, switches, Hubs, Leased
Line modems and video conference equipment’s.
Hands on experience in Cisco routers 3845, 3800, 3600 & 2800 series.
Hands on experience in Cisco switches 3750 PoE, 3550 & 2950 series.
Switch configuration & maintenance (3750G, 3550, 2950), 10/100/1000 base
Ethernet, VLAN Trunking.
Configuring and troubleshooting Cisco routers, switches, Cisco ASA Firewall and
Bluecoat 8000 series.
During BCP testing migration of voice and data Vlans as per business
Requirement
CLIENT 2
Company Name: Mind Tree Limited, Bangalore.
Client Name: GETRONICS KPN, NETHERLAND.
Duration: April 2011-December 2011
I Went Netherland for Onsite support (from June, 2011 to Sep, 2011)
Getronics KPN in NETHERLAND on my roles include,
Login the Avaya Epabx (S8400, S8500, S8700) and troubleshooting the issue.
Troubleshooting Avaya Epabx call routing status and permanent Audio bridges
Assigning extensions, Creating Hunt groups, vdn, and coverage path to the users in
Avaya Epabx.
Installations and troubleshooting major & minor alarms in Avaya Epabx.
Add/Delete/ Modify agent configuration in CMS.
Adding/ Deleting and modifying users in Audix.
Updating CMDB for various customers’ Avaya systems.
Installation, configuring and monitoring Tele soft billing software for all
Extensions
Creating/ changing call routing as per customer requirement.
Checking Avaya Epabx cards and PRI trunk status
WORK SUMMARY 3
Company : CMS Info Systems Pvt Ltd.,
CLIENT : ROYAL BANK OF SCOTLAND (ABN AMRO BANK & ACES).
Duration : Mar’08 to Apr’11
Designation: FMS Engineer
I worked as an FMS Engineer for Royal Bank of Scotland. My roles include
Providing Solutions to Users Calls logged in Royal bank of Scotland IT helpdesk.
Customized call log software designed by IBM for RBS.
Maintaining IT Network and Telecom Infrastructure.
Maintenance, Configuration and troubleshooting of Cisco routers & switches
Monitoring LAN, WAN performance & traffic using monitoring tools.
Daily Checkup in RBS Hub room and data Center structure.
Identify and resolve the user network issue at the user end.
Maintaining RBS network Infrastructure which includes Cisco switches and 4
Routers.
Configuring and troubleshooting Cisco routers, switches and telecom
Equipment’s.
Managing devices like hubs & switches & Routers
Manually configuring and troubleshooting Online Printer.
Desktop IP troubleshooting and manually configuring the IP address.
Checking the log details of both switches and routers.
Movement of Vlan segment from one location to other location during BCP.
I was successfully completed MBA systems in University of Madras.
I was completed my B.Tech on Anna University at 1st class.