PARTS MANAGER
GMA Pinnacle Auto motives Pvt Ltd -JEEP Dealer
Total years of experience :12 years, 7 Months
GMA Pinnacle auto motives Pvt Ltd. (JEEP Dealership)
Achievements/Tasks
•Handle complete parts sales process of walk-in and telephone customers from enquiry to sales order process to achieve monthly budgeted net sales
•Priced parts and accessories accurately using proper pricing source and kept computer system up to date.
•Ensure sales orders, purchase orders, deliveries, cash collection, cash deposits are closed on time as per company standards and documents are filed for records.
•Promoted parts products to customers through in-store displays and conversational suggestions.
•Contributed to accurate inventory record-keeper by properly documenting each sale and completing regular cycle counts.
•Provided parts information to customers, including substitutions or modifications to address out-of-stock items.
•Documented orders, processed payments, and maintained sales records.
• Assist warehouse team with monthly perpetual inventory to maintain stock inventory with no discrepancy during annual stock report
• Ensure quality of job to avoid errors and ensure customer engagement by taking actions against customer complaints
• Participate in undertake safety awareness trainings as provided by the company
• Follow with company QHSE guidelines and SOPs and report all incidents to the manager
• Take the responsibility for credit customer’s follow-up of payments as per credit terms and conditions granted to the customers
courses: Auto mobile technology cluster
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courses: Computer Hardware and networking