أغا فرحان علي

Managing sales, Finance & customer relationship services
Well-known knowledge in lubricants and engine oil related products
Handling sales for all emirates in UAE
Retail marketing and managing teams for outdoor marketing
Tracked ROI to better leverage marketing resources.
Increased year-on-year sales by 30%, implementing strategic business
growth and retention initiatives.
Developed business plans to deliver sustained growth.
Analysed exact client needs, producing engaging content to drive
brand awareness across social media.
Handling sales and marketing department for Lubricants section
Responsible for customer relationship with international clients
Performed role in all types of freight and export shipments
Clientage over 35 different countries, deals in all import and exports of
Lubricants, logistics, FCL and LCL shipments
Established knowledge on Petroleum products i.e. Engine oils,
Industrial oils, grease, base oil, bitumen, packaging and shipping
documents.
Achieve targets in less than 18 days to reach segment markets
1st position among 12 members of team and selected as

(CSR), The Resource Group - DGS Pvt Ltd
insights for future marketing campaigns.
Increased Click Through Rate (CTR) of large-scale email marketing
campaign by 15% in 1 by implementing best digital marketing
practices.
Performing sales and customer services to one of most rapidly growing
organizations in telecommunication industry globally.
Topped in month of March 14 between 400+ agents all over Pakistan
and produced 670 RGU'S.
Fostered positive relationships with customers to enhance loyalty and
retention.
Served customers to drive sales and deliver top-quality experiences.
SKILLS
Budget analysis
Training and Development
Campaign management
Marketing expertise
Sales leadership
Marketing campaign
management
Market and competitive analysis
Brand-building strategies
Competitive and trend analysis
Organization and Time
Management
Interpersonal Communication
Business development and
planning
Market research expertise
Sales strategy familiarity
Digital marketing proficiency
ACCOMPLISHMENTS
Named "Employee of the Year" in 2018.
Worked as MCT (Microsoft Certified Technician) for Ovex Technologies
Worked in an event management team for couple of weeks
Gained experienced on Forex Exchange (online trading) for 2 years
3 years experience of customer services and call center industry.
Supervised team of 15 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Resolved product issue through consumer testing.