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Agustin Alcoseba

Resort Manager

HUNI Resort at Sicogon Island

Location:
Philippines
Education:
Diploma, Food and Beverage Management
Experience:
25 years, 4 months

Work Experience

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List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
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Total Years of Experience:  25 Years, 4 Months   

June 2018 To Present

Resort Manager

at HUNI Resort at Sicogon Island
Location : Philippines
Huni resort is owned and operated by Sicogon Town Hotel, Inc. A subsidiary of Ten Knots Development Corporation (El Nido resorts in Palawan).
- Huni opened last July 2, 2018 with 19 rooms initally. 33 more rooms to follow in December 2018.
-Tasked to organize and run the day to day operations of the 19 rooms currently, in the 52 room resort.
- Manpower of (initially) 35 staff, along with one (1) sous chef, one (1) resort engineer, one (1) assistant hr manager.
- Monitors arrivals and departures of guests, and personally welcomes each and every one to the resort.
- Coordinates the activities of in house guests for the duration of their stay.
- Works hand in hand with the sous chef for special menus (buffet/private dinner/picnic).
- Works hand in hand with the resort engineer (if needed) in overseeing/monitoring resort upkeep, generator operations, and swimming pool maintenance.
- Works hand in hand with the assistant human resources manager to ensure manpower is at a desired and ideal level.
- Ensures application of waste management is adhered with strict compliance.
- Reports directly to the assigned OIC of the company.
February 2013 To February 2015

General Manager

at Hard Rock Cafe
Location : Indonesia
Pre-Opening GM for the Jakarta unit of the Cafe. In charge of hiring from Management to rank and file. Oversaw the construction of the unit, along with liaising with the Singapore and US head offices. Upon opening, ensured KPI's are implemented on the management team. YOY (year over Year) revenue for 2013/14 was above target. Challenges ensued after - thereby programs such as live band, concerts, and other forms of entertainment were implemented, and we had winners, and losers. Completed the 2 year required contract. Reported to the VP for franchise based in Singapore.
February 2013 To February 2015

General Manager

at Hard Rock Cafe Jakarta
Location : Indonesia
1. Hired as Pre-Opening General Manager for the Jakarta unit by Hard Rock Holdings Inc (Singapore) and Hard Rock International (Orlando, Fla., Usa)
2. Overseen the set-up and construction (liaising with the Project Manager and the EVP of Hard Rock Café Holdings Inc.) of the new site from February 2013 until the soft opening in September.
3. In charge of hiring the operations team (Managers/Kitchen and Operations, Supervisors, and staff).
Also hired the Sales, Banquets and Marketing Manager, along with the support team.
4. Implemented monthly sales and marketing programs (in direct coordination with the Sales and Marketing Manager), ensuring it abides by the international guidelines of Hard Rock Café International.
5. In charge of implementing monthly and daily revenue, and giving goals to the Managers, Head of Departments, and Supervisors.
6. Ensures target revenue is achieved and other KPI’s per HOD (Head of Department) is implemented.
7. Since the opening in September, has maintained a FC (Food Cost) of 33% and BC (Beverage Cost) of 23% considering most of the ingredients are coming from outside (Importations)..
8. For 2014/Q1, has delivered an average of +12% on the EBITDA.
9. Reports directly to the EVP for Café Operations of Hard Rock Café Holdings Inc., and International Franchise Director of Hard Rock Cafe International.
December 2009 To December 2012

General Manager

at HARD ROCK CAFE
Location : Vietnam
Over all in charge of day to day operations.
Reports to the Managing Director, ensuring the following are achieved:
15% EBITDA month per month
Prepares annual budget based on previous year performance
Handles labor force of 75
Handles management team of 6
Also the acting SALES & MARKETING Manager for said establishment

Education

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June 1987

Diploma, Food and Beverage Management

at Les Roches School of Hotel Management
Location : Switzerland
Grade: 83.33 out of 100
Les Roches initially is the only English speaking Hotel Management School, located in the Canton of Valais, in Switzerland.
Received a Diploma in Food and Beverage Management in 1987, with GPA of 5.0 (Merit).

Specialties & Skills

Labor Management

Annual Reports

Food & Beverage

Sales Force Effectiveness

Team Performance

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Expert

Filipino

Expert

French

Beginner

Training and Certifications

Certificate in General Manager ( Certificate )

Issued in: September 2002 Valid Until: - October 2002

Certificate in Restaurant Operations ( Certificate )

Issued in: November 1997 Valid Until: - December 1997

Certificate in Restaurant Management ( Certificate )

Issued in: March 1995 Valid Until: - August 1995

Certificate in General Managers Program ( Certificate )

Issued in: December 2009 Valid Until: - January 2010

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