Anila Abhilash

• A set of operations for collecting and recording statistical
data related to the population, its demographic, social
and economic characteristics.

• Conducted large-scale demographic, social, and economic data collection.
• Collected building, housing, and establishment-related data.
• Supported evaluation and analysis of statistical outputs for publication.

• Accurately Prorate Passenger Flown, Sales, documents in
accordance with governing MPA/SPA/RAM/IATA
resolutions. Performs all the activities in line with the SLA.
OAL Fare Update. Prorate Flown/Sales Documents from
SLP2082/SLP3009 and APX3001.
• Process revenue accounting transactions, clear
exceptions, raise invoices, trigger accounting, conduct
reconciliation, fare/refund audits, master updates,
reviews and other processing functions as per approved
Standards and Procedures.
• Amend the fare construction string on passenger tickets
to bring it in line with the IATA standard. Checking the
fare construction string to ensure that the codes and
amounts have been placed in the proper positions in line
with IATA fare construction rules.
• Handle proration exceptions in RAPID (Revenue
Accounting Proration Interline and Decision Support
System). This activity involves committing the point of
turnaround and true destination of the journey.
• Handle tax processing exceptions in RAPID which involves
breaking XT/ZZ tax, computing the collectible taxes on
each sector (using RAPID screen TXP2001) and matching
the collectible taxes with the collected amount.
• Handle yield/ fare checks and other processing
exceptions. This activity involves comparing the system
computed net prorate value on the sector with the
average yields given to the staff followed by checking the
ticket data in RAPID to ensure the data is correct.
• Reconcile on a regular basis the Sales, Interline, and
Revenue related clearing accounts to ensure that
accounts reflect the correct and realistic balances.
• Identify and evaluate discrepancies, resolve queries with
the respective internal or external stakeholders and
preclude inconsistent results accompanied by
maintenance of detective and prevention controls.
• Assist the Senior Accountant / Finance Team Lead in
month closing reviews by investigating movements in
balances to ensure quality / accuracy of reporting
ensuring that month/year end adjustments are kept to
the minimum.

• Accurately Prorate Passenger Flown, Sales, Refund documents in accordance with
governing MPA/SPA/RAM/IATA resolutions. Performs all the activities in line with the
SLA. OAL Fare Update. Prorate Flown/Sales/Refund Documents from
SLP2082/SLP3009 and APX3001.
◦ Amend the fare construction string on passenger tickets to bring it in line with the
IATA standard. Checking the fare construction string to ensure that the codes and
amounts have been placed in the proper positions in line with IATA fare construction
rules. Handle proration exceptions in RAPID. This activity involves committing the
point of turnaround and true destination of the journey.
• Create batch headers for manual reports and verify downloaded batch-header values
against the sales/refund report. Resolve validation errors or any issues caused by
incorrect data downloaded into the temporary area from the electronic feed.
• Ensure that all sales and refund data is fully captured and downloaded. Investigate
any mismatches between the net values in the sales/refund report and the batch
header values. Highlight reporting errors to the team leader and provide valid
justifications for unbalanced batches. Generate level 1 and level 2 accounts.
◦ Audit tickets for under-collection recovery in line with IATA fare rules & regulations.
• Manage agency debit memo (ADM) upload /settlement process. Identify fraud
related deviations to concerned departments within given timelines.
• Review processes, analyse high risk areas, handle quality checks, and ensure
adequate maintenance of prevention and detection controls to ensure completeness,
timelines of processing, accounting, billing and accuracy of computation and settlement.
• Accurately compute & settle refunds for documents issued by Emirates direct channels
and account them in the Finance systems & Global Distribution Systems (GDS) in line
with the defined SLA.
• Ensure compliance to refund policy & rules, Payment Card Industry Data Security
Standard (PCI DSS) and local consumer protection laws related to refunds. Maintain
accuracy and timelines in refund accounting and reconciliation to reflect the correct
balance with minimal exceptions.
• Identify and evaluate discrepancies, resolve queries with the respective internal or
external stakeholders and preclude inconsistent results accompanied by maintenance
of detective and prevention controls.
• Assist the Senior Accountant / Finance Team Lead in month closing reviews by
investigating movements in balances to ensure quality / accuracy of reporting ensuring
that month/year end adjustments are kept to the minimum.

• Capturing Excess baggage and flight coupons details of
flown in Rapid Accurately. Capturing the flight details for
flown batch balancing.
• Capturing Manual sales/ MCO transaction in RAPID
accurately. Creating Batch Header for Manual Sales &
Refund Entries as per the reports received from Area
Offices and Stock holding agents.
• Capturing the ticket information at a detailed level for
sales and Refund transactions. Balancing the batches to
ensure the totals match the Sales /Refund reports.
• Processing the MARS/Amadeus Downloaded Batches
after transferring the batches from interface to live by
clearing all the downloaded errors.

• Capturing Excess baggage and flight coupons details of flown in Rapid Accurately.
Capturing the flight details for flown batch balancing.
• Capturing Manual sales/ MCO transaction in RAPID accurately. Creating Batch Header
for Manual Sales & Refund Entries as per the reports received from Area Offices and
Stock holding agents.
• Capturing the ticket information at a detailed level for sales and Refund transactions.
Balancing the batches to ensure the totals match the Sales /Refund reports.
• Processing the MARS/Amadeus Downloaded Batches after transferring the batches
from interface to live by clearing all the downloaded errors.

• Verifying the logged flight packets and checking the paper revenue documents.
Comparing the flight details with revenue envelope and load sheet
.
◦ Comparing the flight details with revenue envelope and load sheet.
• Sending emails to admin login staff for correcting the mismatched flight details.
• Updating the RAPID system (FLP1014) with relevant remarks for passenger coupons
(OWN/OAL) & FIMS. Creating Batch Header manually if auto downloads are not
available.
• Sorting & grouping of documents other than FIM for further analysis.