Deepa Nair

 Talent Acquisition
- Managed recruitment & deployment of Leadership roles across all functions & business @ Life Healthcare Group (Life Pharmacy, Life Medical Centre, Life Clinics, Nutripharm)
- Headed talent Acquisition of Sales workforce, Pharmacist, Optometrist, Nurses & other paramedical and management roles.
- Designed Talent identification framework and assessment centre for Hi potential identification & fast track development program.
- Drive career development of internal resources and aid retention via Internal Job Posting.
- Lead Emiratization project in coordination with Nafiz and Pharmacy Colleges across UAE
- Streamlining HR process, introduced delegation matrix, policies, SOP’s, employee wellbeing programs, KPI’s and other BAU processes.
- Partnered in Leadership Change Management & transformation journey by driving structural reformation, strategy & communication.
- Designed a Comprehensive Recognition Program for Clinic, Retail, Warehouse and Distribution employees.
- Established Employee Welfare Department promoting direct connect with Frontline employees via Unit visit by HR Team, Counselling programs to support employee wellbeing, introduced fixed TAT for employee request, queries & grievance management.
- Work closely with Department Head & Business leaders for developing and executing strategic people management initiates across the organization.
- Responsible for driving KRA & KPI setting alignment with Annual Operating Plan & respective department goals.
- Conduct mid & annual performance appraisal followed by increment, bonus calibration & disbursements, PIP management.
- Launched MDP in collaboration with SP Jain School of Global Management, Dubai for middle and senior level leadership.
- Led implementation of People Strong (HRMS) for Life Healthcare Group from ERP identification to business process solutioning & End user adoption strategy.
- Conducted detailed job analysis, crafted JD for all unique roles, defined grade, bands and hierarchy.
- Designed competency framework for all the business across Life Healthcare Group (Life Pharmacy, Life Clinics & Medical Centre, Nutripharm)
- Established escalation channels & statutory policies such as whistle blower policy, posh policy & employee wellbeing program.
- Designed employee induction program and welcome kit.
- Oversee monthly payroll, overtime & incentive pay out.
- Overseeing monthly MIS submission, sharing insight to aid proactive decision making.

 Leading all functions of Talent Acquisition until position closure (Walk-in, Overseas Recruitment, Campus Recruitment) for UAE, Jordan & Kuwait for Aster Retail & Optical.
 Employee orientation & Onboarding Program.
 Managing Internal Job Posting & Selection process.
 Formulation & Implementation of HR Policies.
 Conduct trainings, Job analysis, JD preparation etc
 Manage HR Operations & day to day HR activities.
 Conduct Employee Engagement programs, reward program & Annual Employee Satisfaction Survey.
 Manage Employee Disciplinary & Capability Procedures.
 Manage employee grievance & employee counselling.
 Conduct disciplinary enquiries and proceedings as per the organization requirement in adherence to labour law.
 Oversee & liaison with Government relations Dept. for visa processing, medical license procedures etc.
 Performance management process & appraisals.
 Exit management & Analysis.
 Periodic reporting to management on offer to acceptance ratio, recruitment cost analysis, attrition analysis and other adhoc reports upon request

• Assisting in scheduling interviews process.
• Salary Benchmarking and Negotiation.
• Responsible for rolling of offer letter and ensuring successful on boarding of candidates.
• Coordinating with candidates for documentation, joining formalities and organizing orientation program for new joiners.
• Managing Employee Reference Checks Process and follow-up with concerned organizations.
• Managing Post Campus selection process of GET /DET/GT, Summer Interns and Project Trainees.
• Update and Maintain the Employee Details in the HRIS system for the system process and implementation, Payroll Processing and Candidate database.
• Issuing & Verification of Letters relating to Appointment, Offer, Promotion, Resignation, Termination and Training Completion Certificate.
• Maintaining confidential documents and reports with accountability - Employee Personnel Files and records.

• Co-ordination with Senior Manager - HR for issuing Disciplinary letters and show-cause notices.
• Handle all queries, grievances and escalations from employees, candidates and ensure the same are resolved within committed timelines.
• Maintain Recruitment, Confirmation, absorption Reports for the Management.
• Responsible for coordinating with the HRIS Team and GITL for automation process
• Efficiently handling HR operations process of 14 division & 2 support functions.

 Managing summer, winter and final placement of Management students.
 Organizing placement week in collaboration with corporate companies.
 Organizing pre-placement trainings for students.
 Managing & scheduling placement meeting of student’s placement cell with various companies.
 Developing and updating annual college brochure.
 Handling daily correspondence and administration.
 Maintaining and developing placement database.