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Ahamed Musthafa, IT Manager

Ahamed Musthafa

IT Manager·Würth AE

United Arab Emirates

Bachelor's degree, Electrical and Electronic Engineering

Work experience

Total years of experience: 11 years, 11 months

IT Manager

March 2022 - Present

Würth AE

Dubai, United Arab Emirates

March 2022 - Present

 SAP ERP Implementation: Successfully led the implementation of SAP ERP applications.
 iOS Sales App Deployment: Developed and deployed a company-specific iOS sales application.
 ERP Administration: Managed administration and support for both SAP and Microsoft Dynamics
AX.
 Virtual Servers: Oversaw the management of virtual servers on VSphere and Hyper-V and
Deployed virtual machines (VMs), created templates and clones, and customized configurations.
 Backup Management: Administered Veeam and Windows backup and restore procedures. As
backup strategy maintained three modes of backup solutions: Local, Tape, and DR Site.
 Firewall Administration: Managed SonicWALL and Fortigate firewalls, implementing security
policies.
 Network Maintenance: Oversaw TCP/IP environment, DHCP, DNS, and Ethernet infrastructure
and managed routers and switches integrated with voice and data networks.
 Office 365: Managed user accounts, compliance, MS Teams, and SharePoint within Office 365.
 File Server Administration: Implemented security policies for users and groups.
 Troubleshooting Expertise: Proficient in troubleshooting Windows (7, 10, 11) and Mac OS, along
with hardware issues.
 Mobile Device Management: Enrolled iOS and Android devices, distributing policies via MDM
tools (Intune and Zoho Manage Engine).
 PABX Systems: Configured and maintained AVAYA PABX phone systems.
 Security Systems: Managed security infrastructure, including CCTV, biometric access, and
attendance systems.
 Web Development: Designed and maintained the company website using CSS, HTML, and PHP.
 Asset Management: Oversaw inventory management for IT and non-IT assets using Manage
Engine Asset Explorer.
 Document Management Deployment: Successfully deployed a document management tool to
streamline operations.
 Data Analytics: hands on experience in business intelligence tools (Power BI and MS Excel)

Company industry:
Retail & Wholesale
Job role:
Information Technology

IT Support

August 2014 - March 2022

WURTH GULF FZE

Dubai, United Arab Emirates

August 2014 - March 2022

Company industry:
Sales Outsourcing
Job role:
Information Technology

Systems Support Engineer

-

-

Design and Maintain Company website (www.wurth.ae) and create online form for the customer management
using php coding.
* Hardware and software upgrade.
* Routine checkup of security cameras and maintain backups for whole office and pick shops.
* Maintaining data and configuration backups for workstation and devices.
* Training internal and external users on handling workstations, notebooks andapplications.
* Documenting technical and log details.
Grandeur Technologies

Job role:
Information Technology

Education

Anna University

January 2011

January 2011

Bachelor's degree, Electrical and Electronic Engineering

India

Skills

IP Networking

Expert

Microsoft Dynamics

Expert

SAP ERP

Expert

SAP BW

Expert

Servers

Expert

COMPUTER HARDWARE

Expert

COMPUTER INSTALLATION

Expert

ACTIVE DIRECTORY

Expert

End Point Protection

Expert

Backup and Replication

Expert

Data Analytics

Intermediate

Power BI

Intermediate

IT procurement

Expert

Microsoft Office 365

Expert

SAP

Intermediate

Network Equipments

Expert

IT budgeting

Expert

Microsoft Dynamics

Expert

IT cost control

Expert

Python

Intermediate

Team Lead

Expert

Server Vulnerability Monitor

Expert

Database Management

Intermediate

Document Management System

Expert

Windows Server

Expert

System Administration

Expert

Hardware

Expert

Backup

Expert

Installation

Expert

IP Networking

Expert

SAP ERP

Expert

SAP BW

Expert

Servers

Expert

Languages

English

Expert

Training and Certifications

Certifications
Microsoft Certified IT Professional
Dec 2013

Hobbies and interests

Watching Investigation Movies, Native Book Reading, Driving