IT Infrastructure Manager
Abana Enterprises Group of Company
مجموع سنوات الخبرة :11 years, 6 أشهر
Promoted to fill multi domain support position as a result of outstanding job performance and timely delivery of initiatives.
Planned and performed regular servers/workstations patching, software and hardware upgrades trying to minimize downtime.
Duties include monitoring, troubleshooting, configuring, and deploying LAN/WAN daily operations, Router & switch configurations/ACL
Maintained user accounts in Active Directory by adding/deleting users, correcting user access problems, and assigning proper rights and privileges.
Resolved the issues related to servers by connecting remotely using RDP, or SSH for UNIX.
Gained Experience by planning, implemented, and supported Windows Server-based networks, operating systems and platform infrastructure.
Gained experience of in house System & Network administration in corporate environment.
dentified priorities and positive solutions by working closely with network users.
Maximized network performance by monitoring performance; fixed network problems and outages.
Developed successful multitasking ability in busy environment, delivered all significant results within deadlines.
Delivered day to day technical support/training for PC users with emphasis on customer satisfaction and time efficiency
Communicated consistently and proactively with team members via phone and e-mail between meetings, coordinated meeting notes, and helped team members with individual work plans.
Encouraged team members to take active role in team development and accessing resources.
Primary duties included installing and configuring Windows Servers, Maintaining a multi-user computer system.
Administered network composed of 130 workstations, help desk, hardware inventory, software inventory, network mapping, equipment purchasing, and software purchasing.
Planned and implemented a relocation of all PCs to a new corporate center.
Managed over 300 user accounts in Active Directory, User creation, applying user rights through group policies.
Supervision of backup, backup management and storing high volume of data on tape drives.
Worked closely with IT Director and company’s VIPs to provide input and recommendations in regards to necessary network improvements and upgrades to improve time efficiency and reduce operating cost.
Installed, Configured, Upgraded and Troubleshooting of Operating Systems, Network, and Hardware Peripherals like Printers, Modems and Software
Service and Maintained microcomputer systems, including inspect, clean, test, run scandisk, defragment hard drives, and update antiviral programs to keep up performance and security.
Fixed software related problems via remote desktop connections in client sites, carried out full installation of routers and cabling for routers, switches, hubs and new workspaces
Maintained LAN connectivity, troubleshooting all network problems, setting shared printer.
A graduate of Dhaanish Ahmed College of Engineering, chennai-601301 with a specialty in Electronics and communication engineering with Securing 71%.
