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Ahed Yahya, Human Resources Generalist

Ahed Yahya

Human Resources Generalist·Takween L.L.C

United Arab Emirates

Master's degree, MBA HRM

Work experience

Total years of experience: 12 years, 2 months

Human Resources Generalist

September 2015 - August 2018

Takween L.L.C

United Arab Emirates

September 2015 - August 2018

Duties:
- Do the smooth and effective running of day-to-day HR functions .
- Roll out of HR Policies & Procedures.
- Ensure documentation is up-to-date and aligned with daily HR functions
- Oversee Employee Welfare Administration.
- Facilitates Staff Orientation.
- Manage Induction Program Employees.
- Management of Employee Records.
- issues and Renew the Visas and Labor Permits of the current employees and new joiners.
- Oversee Joining and Onboarding formalities.

Company industry:
Other Business Support Services
Job role:
Human Resources and Recruitment

HR Manager

July 2012 - May 2017

MENA college of management

Dubai, United Arab Emirates

July 2012 - May 2017

Duties:
-Recruit Employees for this start-up College using different tools
-Set in the interviewing Committee
-Follow up the selection process
-Train the selected employees
-Perform six months evaluation
-Propose and execute needed training
-Arrange for on the job consoling for those who need it
- Arrange & follow up the day to day personnel activities such as; Onboard, orientation, Attendance, Hourly short leave, Salaries, annual flight tickets, visa, and private medical insurance.
- Experienced in UAE Labor law, visa processes and regulations.
- Secure visa and residency permits for new employees in Dubai.

- Oversees performance and compensation management, and the associated wage and salary administration, according to the policies.
- Well Experienced in E-recruitment systems & online sourcing channels.
- Make sure that the employee selection is carried out in a structured and systematic approach to meet HR policies and local regulations.
- Developed personnel policies and procedures, planned ways to meet the human resource needs, and ensured that internal policies and programs conform to all laws that affect the workplace.
- Provide reports to measure recruitment quality & efficiency standards.
- Analyze hiring effectiveness to identify trends and efficiencies.
-Expert in Keeping Performance Indicator system (KPI) for (HR).

Accomplishments:
-Effective contributor to the establishment of the college, helping the founder president Prof. Waleed Deeb .
-provided the kpi system requirements and worked with the IT developers to setup and implement the hr kpi system.
-Prepared the HR forms with references and codes formulas.
-Setup an overseas recruitment unit in order to meet the college requirement in diversity and skill set.

Company industry:
Primary, Prep, & Secondary School
Job role:
Human Resources and Recruitment

Recruitment Specialist

April 2010 - April 2012

Emirates college of technology

Abu Dhabi, United Arab Emirates

April 2010 - April 2012

Responsibilities:
- Work closely and effectively within a medium sized, multi-disciplined team.
-Participating in Spring planning and retrospective meetings
-Develop testing strategy and complete all testing activities within Agile framework.

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Administration Supervisor

January 2009 - March 2010

Delma co-operative society

Abu Dhabi, United Arab Emirates

January 2009 - March 2010

*Managing all Delma Motel operations. * Reported directly to the Chairman of the Delma Cooperative society in the Two sectors mentioned above and performed all other daily tasks and administrative duties. * Coordinator for the Delma cooperative society Award for Academic Excellence; * coordinated daily office operations and provided all administrative support activities.
* Established and maintained client files, correspondence, records, and certificates.

Company industry:
Other Business Support Services
Job role:
Administration

Customer Service Administrator

August 2005 - March 2008

Telecommunications company

Ramallah and Al Bireh, Palestine

August 2005 - March 2008

Followed up on all customer requests regarding telephone lines in the telecommunication company; Maintained customer's data and ensured customer profile accuracy; and Drafted reports regarding customer profiles and customer orders.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

Canadian University of Dubai

January 2013

January 2013

Master's degree, MBA HRM

United Arab Emirates

GPA (point): 3.83 out of 4

GPA (point): 3.83 out of 4

MBA , HRM
View attachment

Skills

Customer Service
Expert
Customer Service
Expert
Marketing
Expert
Marketing
Expert
Operations Management
Expert
Operations Management
Expert
Recruitment
Expert
Recruitment
Expert
HR Management
Expert
HR Management
Expert
Team leader.
Expert
Team leader.
Expert
Negotiation, communication, and time management
Expert
Negotiation, communication, and time management
Expert
Work under pressure
Expert
Work under pressure
Expert
Customer Service
Expert
Customer Service
Expert
Marketing
Expert
Marketing
Expert
Operations Management
Expert
Operations Management
Expert
Recruitment
Expert
Recruitment
Expert
HR Management
Expert
HR Management
Expert

Languages

English

Expert

Arabic

Expert

Hobbies and interests

Reading

So many books, got a present for my advance reading level at school