Agent, customer service -express store

• Gained experience in new market territory, well versed with required information to increase the annual sales turnover of the assigned area.
• • Identified the training required for sales representatives, conducted training sessions and enhanced capabilities to induce a highly motivated staff within the organization.
• • Maintained close relations with customers, ensured prompt attendance to complaints, effected process modifications as per feedback, and solicited referrals through superior customer management to build a long term professional relationship.
• • Developed models to measure product distribution, compared results with previous year’s sales figures and competitor performance.
• Conducted market surveys as a precursor to re-evaluate existing product and authorized the introduction of new product/product promotional campaign in the market to face competition

• Organization and planning
• Determine calendar planning on an annual basis accommodates the needs of the company and dealers, taking into consideration dealer and consumer event, trade shows, and deadlines
• Arranges and managed all resources necessary, on behalf of the company and dealers, to complete the preseason-selling period
• Plan meetings with all territory accounts to cover business issues, account goals, support programs, sales and promotional product sales
• Scheduled and managed mutually-agreed-upon support for each account

2.Job Title Credit Sales Representative Employer Speed Ahmed Hassan Co. (Procter & Gamble)
From Jan - 2012 To Oct., - 2013
Job Description
• Organization and planning
• Determine calendar planning on an annual basis accommodates the needs of the company and dealers, taking into consideration dealer and consumer event, trade shows, and deadlines
• Arranges and managed all resources necessary, on behalf of the company and dealers, to complete the preseason-selling period
• Plan meetings with all territory accounts to cover business issues, account goals, support programs, sales and promotional product sales
• Scheduled and managed mutually-agreed-upon support for each account


3.Job Title Sales Representative Employer Euronics Electronics Group in Rome
From Feb., - 2009 TO Nov., - 2011
Job Description
• Call prospective dealers and schedule appointments for the outside sales team
• Prepare and send information packages to prospective buyers
• Generate new leads through web research and networking on the phone
• Create proposals and send to customers
• Record all prospect interactions in the CRM tool
• Report weekly sales activities to direct manager
• Create intelligence reports on competitors and treatable conditions
• Perform administrative duties as needed by the company


SKILLS