ahlam haj ibrahim, customer services agent

ahlam haj ibrahim

customer services agent

barwa bank

Lieu
Qatar - Doha
Éducation
Baccalauréat, finance
Expérience
13 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 6 Mois

customer services agent à barwa bank
  • Qatar - Doha
  • Je travaille ici depuis septembre 2013

updating data for the companies

Customer service agent à BARWA BANK in Qatar
  • septembre 2013 à février 2014

Customer service agent at BARWA BANK in Qatar
Working in business and data quality from 15/9/2013 until now

junior à HSBC Bank
  • Jordanie - Amman
  • avril 2008 à septembre 2010

working as ateller(deposit and withdraw cash and checks

bank as unit teller
  • avril 2008 à juin 2009

April 2008-June 2009
Dealing with customers by phone where it is to answer some inquiries and solve some simple problems, and is also diverts calls to sections at the request of the client.
Work in HSBC bank as unit teller
June 2009_Sep 2010
Dealing directly with customers where operations are deposit and withdraw cash and checks for individuals and companies, and assist the client in some inquiries in relation to his account.
Checks are dealing with clearing.

Trainee à AL - Ahli Bank
  • juin 2006 à août 2006

Trainee at AL - Ahli Bank _ Summer 2006
The training includes all sections of the bank such as (customer service, cashier, call center and companies)
Work in HSBC Bank as operator and call Centre

Éducation

Baccalauréat, finance
  • à Hashemite University
  • juillet 2007

Bachelors degree of finance, July 2007 Hashemite University Zarga- Jordan Average (Good) Training course Detect fraud and counterfeiting banking

Baccalauréat, finance
  • à hashemite university
  • juillet 2007

Specialties & Skills

Customer Service
APPLICATION SOFTWARE
CUSTOMER SERVICE
DATA QUALITY
MICROSOFT ACCESS
MICROSOFT OFFICE
MS ACCESS
OPERATIONS

Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

كشف التزوير والتزييف المصرفي (Certificat)
Date de la formation:
April 2009
Valide jusqu'à:
April 2009