كلما زادت طلبات التقديم التي ترسلينها، زادت فرصك في الحصول على وظيفة!

إليك لمحة عن معدل نشاط الباحثات عن عمل خلال الشهر الماضي:

عدد الفرص التي تم تصفحها

عدد الطلبات التي تم تقديمها

استمري في التصفح والتقديم لزيادة فرصك في الحصول على وظيفة!

هل تبحثين عن جهات توظيف لها سجل مثبت في دعم وتمكين النساء؟

اضغطي هنا لاكتشاف الفرص المتاحة الآن!
نُقدّر رأيكِ

ندعوكِ للمشاركة في استطلاع مصمّم لمساعدة الباحثين على فهم أفضل الطرق لربط الباحثات عن عمل بالوظائف التي يبحثن عنها.

هل ترغبين في المشاركة؟

في حال تم اختياركِ، سنتواصل معكِ عبر البريد الإلكتروني لتزويدكِ بالتفاصيل والتعليمات الخاصة بالمشاركة.

ستحصلين على مبلغ 7 دولارات مقابل إجابتك على الاستطلاع.


تم إلغاء حظر المستخدم بنجاح
Ahlen أومباد, It Engineer

Ahlen أومباد

It Engineer·Alpha Data

الإمارات العربية المتحدة

بكالوريوس, Computer Engineering

الخبرة العملية

مجموع سنوات الخبرة: 15 سنوات, 9 أشهر

It Engineer

مارس 2017 - حتى الآن

Alpha Data

الإمارات العربية المتحدة

مارس 2017 - حتى الآن

Alpha Data (Resource of Juma Al Majid Group of Companies)

• Providing 1st and 2nd line technical support, answering support queries via phone and email
• Monitor our customer's ADSL, T1, T3 and carrier Ethernet connections
• Troubleshoot reported outages from customers and from monitoring systems
• Check router stats from CISCO or JUNIPER carrier routers to predetermine the cause of the issue whether it's a physical issue, datalink layer issue or a routing issue
• Meet 90%-100% of client’s SLA and provide innovative ideas to simplify the process
• Work on extra admin task like DNS request, collocation assistance, and billing issues or other required task
• Remotely access DACS(Digital Access Carrier System) to check for cross connect issues on a T1, T3, and OC12 transmission rate
• Attend conference calls with client’s manager and customer’s manager to work on escalations and to stop any further escalations
• Troubleshoot physical and data link layer issues of a customer’s WAN network
• Proactively update customers regarding the status of their network and the estimated time of repair of the trouble
• remote administration and management of customer’s premise equipment

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

Network Support Engineer

يوليو 2012 - مايو 2016

Accenture

الفلبين

يوليو 2012 - مايو 2016

NOC (Network Operations Center) for Verizon Enterprise Solutions

• Providing 1st and 2nd line technical support, answering support queries via phone and email
• Monitor our customer's ADSL, T1, T3 and carrier Ethernet connections
• Troubleshoot reported outages from customers and from monitoring systems
• Check router stats from CISCO or JUNIPER carrier routers to predetermine the cause of the issue whether it's a physical issue, datalink layer issue or a routing issue
• Meet 90%-100% of client’s SLA and provide innovative ideas to simplify the process
• Work on extra admin task like DNS request, collocation assistance, and billing issues or other required task
• Remotely access DACS(Digital Access Carrier System) to check for crossconnect issues on a T1, T3, and OC12 transmission rate
• Attend conference calls with client’s manager and customer’s manager to work on escalations and to stop any further escalations

• Troubleshoot physical and data link layer issues of a customer’s WAN network

• Proactively update customers regarding the status of their network and the estimated time of repair of the trouble
• remote administration and management of customer’s premise equipment

مجال الشركة:
خدمات الدعم التجاري
الدور الوظيفي:
تكنولوجيا المعلومات

IT Support Engineer

مايو 2011 - يوليو 2012

Sportscity International

الفلبين

مايو 2011 - يوليو 2012

• Provide technical assistance via phone, email or face-to-face in resolving queries
• Carrying out user administration and set up
• Creating and maintaining email profiles for users


• Writing progress and recommendation report to supervisor and manager
• Using remote control software tool like VNC to provide fault resolution and diagnosis
• creating and administering Microsoft Exchange accounts
• Provide training to new support engineers and basic troubleshooting training for users in every department
• Maintaining and updating Antivirus levels on all systems in the company
• Assist in purchasing of IT equipments depending on the budget provided
• Supporting 3 factories on different site of at least 300+ users
• Installing and configuring hardware, operating systems and necessary application for each department
• monitoring and maintaining computer systems and networks
• Diagnosing and solving hardware and software faults; replacing parts when necessary
• Prioritizing and/or multi-tasking on different open cases depending on effective strategy and needs
• Establishing good working relationship with other professionals in every department
• Checking network connectivity on different systems, phones, CCTVs, printers, scanners, etc; will also do the cabling if needed using different Ethernet cables

مجال الشركة:
التصنيع
الدور الوظيفي:
تكنولوجيا المعلومات

Technical Support Representative

يوليو 2009 - نوفمبر 2010

Streamglobal Services

الفلبين

يوليو 2009 - نوفمبر 2010

• Providing ethic customer service(timely, accurate, accommodating and will cater to every needs)

• Answer inbound calls from our customers in the US and Canada

• Troubleshoot Xbox technical issues including network and hardware related concerns

• Leads in up selling Xbox products other than technical assistance

• Meet the needs of our customer, client and our company in a timely manner

مجال الشركة:
خدمات الدعم التجاري
الدور الوظيفي:
تكنولوجيا المعلومات

التعليم

University of San Carlos

مارس 2009

مارس 2009

بكالوريوس، Computer Engineering

الفلبين

المعدل التراكمي (نسبة مئوية): 90%

المعدل التراكمي (نسبة مئوية): 90%

will provide transcript upon request

Skills

Routers
Expert
Routers
Expert
Hardware
Expert
Hardware
Expert
CCNA
Expert
CCNA
Expert
Desktop Support
Expert
Desktop Support
Expert
TCPIP
Expert
TCPIP
Expert
TCP/IP
Intermediate
TCP/IP
Intermediate
CCNA
Intermediate
CCNA
Intermediate
English
Expert
English
Expert
Hardware and Networking
Intermediate
Hardware and Networking
Intermediate
Desktop Support
Expert
Desktop Support
Expert
Technical Support Functions
Expert
Technical Support Functions
Expert
Customer Service
Expert
Customer Service
Expert
Inbound and Outbound calls
Expert
Inbound and Outbound calls
Expert
Carrier Ethernet
Expert
Carrier Ethernet
Expert
ADSL
Expert
ADSL
Expert
T3
Expert
T3
Expert
MS Office
Expert
MS Office
Expert
T1
Expert
T1
Expert
Operating Systems Platform
Expert
Operating Systems Platform
Expert
Network Cabling
Expert
Network Cabling
Expert
Adobe Photoshop
Intermediate
Adobe Photoshop
Intermediate
Routers
Expert
Routers
Expert
Hardware
Expert
Hardware
Expert
TCPIP
Expert
TCPIP
Expert

اللغات

الانجليزية
متمرّس
التاغلوج
اللغة الأم