ahmad abdulHadi

• Manage all daily operations of the information services and technology organization, including: help desk; data center; network and tele-communications.
• Directly supervise Information Services staff, including Help Desk and IS analysts, supporting them in the effective execution of their job responsibilities and duties in accordance with the organization’s policies and procedures.
• Oversees health district network, security planning and data center operations that required technology and application system upgrades and maintenance.
• Works closely with users, advisory committees, and CIO to analyze health district network and application requirements. Reviews and evaluates hardware and software alternatives and recommends solutions or options.
• Evaluates, diagnoses and resolves information services-related to operational problems.
• Maintains current knowledge of networks, software and hardware systems implemented for improvement and required migrations.
• Strives to establish and maintain good working relationships, positive intra- and inter-departmental communications, as well as effective relationships with outside IT service providers.
• Works with CIO to develop and justify annual budget requirements and ensure cost effectiveness.
• Performs other duties assigned or requested by the CIO to support the overall needs of the department in accordance with Curry Health Network’s Mission, Vision, Shared Values, and practices.
• Managing HIS system called ATS covers areas like business intelligence, company departments and establishment.

• Managing the Laboratory system for all the machine products, as well as for the Dental Servers system for all the warehouse products.

• Manage all daily operations of the information services and technology
organization, including: help desk; data center; network and tele
communications.
• Directly supervise Information Services staff, including Help Desk and IS
analysts, supporting them in the effective execution of their job
responsibilities and duties in accordance with the organizations policies
and procedures.
• Oversees health district network, security planning and data center
operations that required technology and application system upgrades and
maintenance.
• Works closely with users, advisory committees, and CIO to analyze health
district network and application requirements. Reviews and evaluates
hardware and software alternatives and recommends solutions or
options.
• Evaluates, diagnoses and resolves information services-related to
operational problems.
• Maintains current knowledge of networks, software and hardware
systems implemented for improvement and required migrations.
• Strives to establish and maintain good working relationships, positive
intra- and well effective
relationships with outside IT service providers. cost effectiveness.
• Performs other duties assigned or requested by the CIO to support the
overall needs of the department in accordance with Curry Health
Networks Mission, Vision, Shared Values, and practices.

I am responsible for coordinating, planning, and leading computer-related activities in an organization. They help determine the IT needs of an organization and are responsible for implementing computer systems to fulfill the organizations information systems requirements. The scope of an IT managers responsibilities varies. In some cases, the focus is solely on computer networks. In other cases, the focus can be on managing telecommunications systems and other electronic support systems related to the company operations.

responsible and managing all our branches restaurants Micros POS system, the store system FMC and the FineDine Menu software with a tablets using plus all the telecommunication between the main company servers and the restaurants network connection.
Managing the Dynamics AX is a piece of business software made by Microsoft. It’s an enterprise resource management— ERP—program that helps businesses manage the back-end operations that keep it running on a day-to-day basis.
Responsible to do all the support and services in the manufacture - Al Fares Petro Services company and i responsible for providing IT management and support to all the staff and recommend on IT related matters to support business requirements in addition to monitor and maintain the operational system ensuring stability to avoid disruption and to maintain proper documentation in adherence to the company policies and procedures in all of the above company’s

• Lead large IT projects, including the design and deployment of new IT
systems and services
• Monitor performance of information technology systems to determine
cost and productivity levels, and to make recommendations for
improving the IT infrastructure
• Help define IT infrastructure strategy, architecture, and processes
• Analyze business requirements by partnering with key stakeholders
across the organization to develop solutions for IT needs.
• Assess vendors and develop test strategies for new hardware and
software.
• Managing Dynamic AX covers areas like business intelligence, warehouse
management, financial management, retail and e-commerce, inventory
management, project management, service management, human
resources, manufacturing, and distribution.
• Managing a retail point of sale system typically includes a cash register
(which in recent times comprises a computer, monitor, cash drawer,
receipt printer, customer display and a barcode scanner) and the
majority of retail POS systems also include a debit/credit card reader and
creating the new and editing the items through the POS system.
• Develop and maintain an acceptable IT operational policies and
procedures ensuring successful implementation.
• Managing the FMC store system for management of all the warehouse
products.
• Sites and localize repair infrastructure problems as needed.
• Managing the FineDine software in the tablets used in the restaurants
and working on creating the menu pictures and all details, publishing, and
integrations
• Monitor and maintain the server room and the system security including
performing a backup, and antivirus updates and making
recommendations as appropriate ensuring stability to avoid disruption.
• Responsible of Microsoft Office 365 from controlling and managing the
application software from Install, configure, upgrade and maintain
hardware and software components and makes sure of operation when
applicable.
• Responsible with the central data connection between the main
company with all branches of the restaurants we have.
• Act as liaison with vendors for new IT equipment and services
procurement and make recommendations as appropriate to support
business requirements.

The IT Manager and Project Management Engineer is responsible for providing IT management and support to all the staff and recommend on IT related matters to support business requirements in addition to monitor and maintain the operational system ensuring stability to avoid disruption and to maintain proper documentation in adherence to the company policies and procedures.

Coordinate Project Manager - with Indra (Spanish Company and Kuwait Municipality the Client) - Project comprises of installation of Radars, Sensors for monitoring of traffic and data collection. The project owner is Kuwait Municipality and Project Value is 16 Million US$.

Training Coordinator:
• Mapping out training plans and schedules, designing and developing training programs (outsourced or in-house) for corporate, HR training and more
• Choosing appropriate training methods per case (virtual, simulated, mentoring, on the job training, professional development classes, etc)
• Marketing available training opportunities to employees and providing necessary information
• Attending corporate meetings.
• Follow-up with ministries for approvals
• Preparing monthly report
• Supervision of project team and assigning duties
• In charge for Traffic Data Center Design and Installation
• Provide technical guidance to staff on matters related to traffic data center, server specification etc.
• Creating a project management calendar
• Developing project strategies
• Administrative duties

• Maintain all IT related documentation including inventory and
maintenance record in adherence to the company policies and
procedures.
• Act as liaison with vendors for new IT equipment and services
procurement and make recommendation as appropriate to support
business requirements.
• Develop and maintain an acceptable IT operational policies and
procedures ensuring successful implementation.
• Oversee the company website development ensuring its updated as
required.
• Participate in providing IT related training to staff as required.
• Monitor and maintain the server room and the system security including
perform back up, antivirus updates and make recommendation as
appropriate ensuring stability to avoid disruption.
• Install, configure, upgrade and maintain hardware and software
components and makes sure of operation when applicable.
• Monitor and maintain operational systems and pro-actively take
measures to minimize disruptions.
• Perform various administrative tasks. These tasks include filing project
documents, creating and maintaining project schedules, creating
responsibility lists for those who are involved in the project, and
compiling summaries for those who were involved.
• Responsible for coordinating meetings and developing strategies to see
projects through from beginning to end

• Taking responsibility for IT applications product configuration and data
set-up, maintaining the issues list, unit testing the base functions and
modifications, and overseeing the on-site support during the
implementation process at our offices.
• Develop and maintain an acceptable IT operational policies and
procedures ensuring successful implementation.
• Oversee the successful software implementation projects.
• Support day to day technology operations of IT applications,
infrastructure, and 3rd party platforms.
• Conduct training to CSO and new users.
• Administration for Cisco IP Telephony.
• Administration for Access Card control system and Fingerprint.
• Managing IIS, Active Directory, Exchange Servers, Handle Stratus web
server.
• Successful IT Project Management & Links installation of KGL Offices at
Doha, Mina Abdullah, Shuwaikh & Dajeej

assists new KGLL expansions implementations of Manhattan Warehouse Management System (WMS), Freight Forwarding System (FFS), Oracle Financial Management Application and Axapta .windows server. As an IT Application Coordinator, responsible for the implementation, configuration, testing, training and support of IT applications at KGL offices and and customer sites.
Network administrator supporting the local LAN network ( Core and access layers switches), supporting the WAN connections ( VPN site to sites with outboard branches at Qatar and Dubai. Wireless bridge network connecting Mina Abdullah warehouses). Wireless network at Head office and mina Abdullah.
VOIP system administration ( Cisco and Avaya)
System Administrator On Managing domain controller, additional domain controller, Exchange 2003- 2007, ISA 2006, MSA, IIS FTP, Web sites, Remote sites, Microsoft Dynamics AX 4 SP2, Advanced Backup, System “ArcServe - Symantec Backup Exec”, Monitor & review execution of plans and taking corrective actions, Participate in system design and taking final technical decisions, Review the team deliverables against function specification, Maintain a consolidated view of the solution, and handling
of solution.

• Handling company’s Troika perfumes with two partners in daily work and in the exhibition twice a year.
• Handling company’s network and taking care of user’s access to the Domain and data entry with Hand Held (terminal).
• Maintaining network Server 2000, 2003 and 2008.
• Dealing with Wholesale and Retail Statistics, reports and data processing.
• Worked with Microsoft Business solution (MS Great Plains).
• Installing, Configuring, and Administering Microsoft Windows XP Professional.
• Managing and Maintaining a Microsoft Windows Server 2003, 2008 Environment.
• Implementing, Managing, and Maintaining a Microsoft Windows Server 2003, 2008 Network Infrastructure Network Services.
• Planning and Maintaining a Microsoft Windows Server 2003, 2008 Network Infrastructure.
• Planning, Implementing, and Maintaining a Microsoft Windows Server 2003, 2008 Active Directory Infrastructure.
• Designing Security for Microsoft Networks.
• Installing and Administering ISA server 2000, 2004
• Implementing and Managing Microsoft Exchange Server 2003 and 2008.

• Handling companys network and taking care of users access to the
Domain and data entry with Hand Held (terminal).
• Maintaining network Server 2000, 2003 and 2008.
• Worked with Microsoft Business solution (MS Great Plains)
• Dealing with Wholesale and Retail Statistics, reports, and data
processing.
• Planning, Implementing, and Maintaining a Microsoft Windows Server
2003, 2008 Active Directory Infrastructure.
• Installing and Administering ISA server 2000, 2004.

• Maintaining the PAAET program with its main frame.
• Handling Network maintenance and failures.
• Supporting users with the Technology requirements.
• Analyzes information to determine, recommend, and plan layout fortype
of computers and peripheral equipment modifications to existing
systems.

Supervising Field engineers and arranging their roster and visits to locations and sites.
•Maintaining Network and supporting Educational Program for the MOE.
•Installed and configured more than 500 facility’s workstations/laptops while providing IT support to all end users to ensure efficient system usage.
•Assisted with troubleshooting procedures on security devices to include fingerprint readers.

• Supervising Field engineers and arranging their roster and visits to
locations and sites.
• Maintaining network and supporting educational program for the MOE.
• Installed and configured more than 500 facilitys workstations/laptops
while providing IT support to all end users to ensure efficient system
usage.
• Assisted with troubleshooting procedures on security devices to include
fingerprint readers.