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Ahmad Adnan Abu Arafah , Senior PMO & Reporting Manager

Ahmad Adnan Abu Arafah

Senior PMO & Reporting Manager·Jeel (Subsidiary of Riyad Bank)

Saudi Arabia

Bachelor's degree, Comptuer Engineering

Work experience

Total years of experience: 16 years, 5 months

Senior PMO & Reporting Manager

May 2025 - Present

Jeel (Subsidiary of Riyad Bank)

Riyadh, Saudi Arabia Hybrid

May 2025 - Present

• Leading the PMO Department, establishing key
processes, handbook and optimizing the structure and roles of the Jeel PMO department

• Completed an annual PMO Maturity assessment according to latest PMI frameworks and industry best
practices, with recommendations presented to CEO and senior management on optimizations required and AI
tool enhancements

• Established a project reporting framework and data governance process at Jeel & supervising 5
executive management reports (weekly, monthly, quarterly), key insights and managing the data quality and
alignment between departments

• Creating a suite of executive Power BI Dashboards for Jeel and training executives and project
managers on how to utilize BI Dashboards effectively

• Contribute to enterprise strategic initiatives and organizational performance enhancement as a
member of the Strategic Initiatives Committee

• Direct enterprise Risk and Issue governance and established a structured framework to manage project
risks, organizational concerns, and escalation pathways within agile and hybrid delivery environments.

• Engage and manage executive stakeholders across Jeel, Riyad Bank, and external clients to ensure
strategic alignment, effective communication, and successful initiative delivery

Company industry:
Financial Services
Job role:
Banking

Senior Project Management Consultant

April 2024 - April 2025

Comm-IT Middle East LLC (SABIC Consultant)

Riyadh, Saudi Arabia

April 2024 - April 2025

• Contributing as a PMO Expert in shaping the new SABIC TMO departments Project Processes, Handbook,
RASCI matrix and onboarding SABIC executive management

• Managing a team of 7 SI consultants and SABIC specialists as a Senior Project Consultant with focus on
SAP S/4HANA STAR program & Digital Transformation Projects

• Responsible for the establishment and management of Risk processes and frameworks: identifying
risks, analyzing their impact, evaluating mitigation strategies, implementing controls, and continuously
monitoring their effectiveness and aligning with the ERM and executive stakeholders

• Establishing RAID (Risks, Actions, Issues, Decisions and Dependencies) Analysis and Management
frameworks using PM management tools such as Azure DevOps and MS Office Suite and associated training
and updates

• Launching Projects Controls and Performance monitoring and reporting via Power BI Dashboards and
executive presentations

• Responsible for the implementation of the multi-year Digital Transformation Portfolio (Projects &
Programs, IT Maintenance, Support and Training) worth over 500 million SAR

• Creating detailed performance reports to the executive management and concerned stakeholders
through sophisticated presentations and Business Intelligence tools

• Led the IT strategic planning with executive stakeholders across the group, creating the business plan
and yearly IT projects prioritization

• Ensuring the continuity of IT Operations and Services for the group in collaboration with our IT Solution
Partners

• Taking action on External and Governmental Audits and requirements in regards to Cyber Security
(SDAIA, NCA) and IT Best practices together with the CISO and concerned executive stakeholders

• Cost benefits and reductions of more than 20 million SAR have all been a result of professional project
management performance monitoring and control as well as business prioritization in collaboration with
executive stakeholders & strategic IT Solution partners

Company industry:
IT Services

IT Portfolio Manager

February 2021 - March 2024

Saudi German Health Group

Jeddah, Saudi Arabia

February 2021 - March 2024

• Responsible for the implementation of the multi-year Digital Transformation Portfolio (Projects & Programs, IT Maintenance, Support and Training) worth over 500 million SAR
• Creating detailed performance reports to the executive management and concerned stakeholders through sophisticated presentations and Business Intelligence tools
• Led the IT strategic planning with executive stakeholders across the group, creating the business plan and yearly IT projects prioritization
• Ensuring the continuity of IT Operations and Services for the group in collaboration with our IT Solution Partners
• Taking action on External and Governmental Audits and requirements in regards to Cyber Security (SDAIA, NCA) and IT Best practices together with the CISO and concerned executive stakeholders
• Cost benefits and reductions of more than 20 million SAR have all been a result of professional project management performance monitoring and control as well as business prioritization in collaboration with executive stakeholders & strategic IT Solution partners

Company industry:
IT Services

Engineering Project Manager

January 2019 - January 2021

Saudi Air Navigation Services (SANS)

Jeddah, Saudi Arabia

January 2019 - January 2021

• Managed Systems Engineering department projects and planning activities, including
documentation, PMCD framework training, cross-department coordination, and performance reporting through
BI dashboards. Developed executive reporting dashboards and facilitated weekly management meetings

Company industry:
Airlines

IT PMO Senior Specialist

December 2015 - January 2019

Saudia Airlines

Jeddah, Saudi Arabia

December 2015 - January 2019

• Managed SAP initiatives within the ERP Center of Excellence, ensuring project reporting accuracy, risk
and issue resolution, PMO governance compliance, and effective stakeholder communication

Company industry:
Airlines

SAP BI Specialist

January 2010 - December 2015

Saudia Airlines

Jeddah, Saudi Arabia

January 2010 - December 2015

• Maintained the SAP data warehouse and developed BI reports and dashboards, providing executive
data analysis, customer support, team coordination, and contributing to quality assurance initiatives (QMS)

Company industry:
Airlines

Education

KFUPM University

June 2009

June 2009

Bachelor's degree, Comptuer Engineering

Saudi Arabia

Skills

IT Project Management
Expert
IT Project Management
Expert
Information Technology
Expert
Information Technology
Expert
PMP
Expert
PMP
Expert
Risk Management
Expert
Risk Management
Expert
Portfolio Management
Expert
Portfolio Management
Expert
PMP
Expert
PMP
Expert
Project Management
Expert
Project Management
Expert
EXECUTIVE LEADERSHIP
Expert
EXECUTIVE LEADERSHIP
Expert
AZURE DEVOPS
Expert
AZURE DEVOPS
Expert
MICROSOFT PROJECT
Expert
MICROSOFT PROJECT
Expert
Management
Expert
Management
Expert
Business Analysis
Expert
Business Analysis
Expert
IT Project Management
Expert
IT Project Management
Expert
Project Planning
Expert
Project Planning
Expert
Stakeholder Management
Expert
Stakeholder Management
Expert
Portfolio Management
Expert
Portfolio Management
Expert
Project Management Office
Expert
Project Management Office
Expert
IT PORTFOLIO MANAGEMENT
Expert
IT PORTFOLIO MANAGEMENT
Expert
Business Intelligence
Expert
Business Intelligence
Expert
IT
Expert
IT
Expert
Problem Solving
Expert
Problem Solving
Expert
ERP
Expert
ERP
Expert
System Maintenance
Expert
System Maintenance
Expert
Strategic Planning
Expert
Strategic Planning
Expert
Performance Management
Expert
Performance Management
Expert
COLLABORATION
Expert
COLLABORATION
Expert
QUALITY ASSURANCE
Expert
QUALITY ASSURANCE
Expert
PLANNING
Expert
PLANNING
Expert
SAP CRM
Expert
SAP CRM
Expert
DASHBOARD
Expert
DASHBOARD
Expert
PROJECT RISK MANAGEMENT
Intermediate
PROJECT RISK MANAGEMENT
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
INVESTMENT MANAGEMENT
Intermediate
INVESTMENT MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
Program Management
Expert
Program Management
Expert
Information Technology
Expert
Information Technology
Expert
Strategy
Expert
Strategy
Expert
Leadership
Expert
Leadership
Expert
MS Project
Expert
MS Project
Expert
Operation
Expert
Operation
Expert
Computer Maintenance
Expert
Computer Maintenance
Expert
Installation
Expert
Installation
Expert
IT Management
Expert
IT Management
Expert
Executive Management
Expert
Executive Management
Expert
IT Service Management
Expert
IT Service Management
Expert
Change Management
Expert
Change Management
Expert
CUSTOMER SUPPORT
Expert
CUSTOMER SUPPORT
Expert
DATA ANALYSIS
Expert
DATA ANALYSIS
Expert
TEAM MANAGEMENT
Expert
TEAM MANAGEMENT
Expert
Agile Project Management
Expert
Agile Project Management
Expert
ITIL
Expert
ITIL
Expert
Teamwork
Expert
Teamwork
Expert
Business Planning
Expert
Business Planning
Expert
System Administration
Expert
System Administration
Expert
Science
Expert
Science
Expert
Risk Management
Expert
Risk Management
Expert
Procurement
Expert
Procurement
Expert
Maintenance Management
Expert
Maintenance Management
Expert
Administration
Expert
Administration
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Project Execution
Expert
Project Execution
Expert
Engineering
Expert
Engineering
Expert
Dashboards
Expert
Dashboards
Expert
ARTIFICIAL INTELLIGENCE
Intermediate
ARTIFICIAL INTELLIGENCE
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
PROJECT CONTROLS
Intermediate
PROJECT CONTROLS
Intermediate
RAID
Intermediate
RAID
Intermediate
ANALYTICS
Intermediate
ANALYTICS
Intermediate
AVIATION
Intermediate
AVIATION
Intermediate
COMPUTER PROGRAMMING
Intermediate
COMPUTER PROGRAMMING
Intermediate
CORPORATE STRATEGY
Intermediate
CORPORATE STRATEGY
Intermediate
DECISION MAKING
Intermediate
DECISION MAKING
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
PROJECT MANAGEMENT OFFICE PMO
Intermediate
PROJECT MANAGEMENT OFFICE PMO
Intermediate

Languages

Arabic
Expert
English
Expert
Japanese
Beginner

Memberships

PMI

IT Portfolio Manager

January 2020

Saudi Council of Engineers

Engineer

December 2021

Training and Certifications

Certifications
SAP Certification of Appreciation (ERP Projects)
Certificate of Appreciation: Risk Management Practices
PMI-CPMAI: PMI Certified Professional in Managing AI
4 Foundation: IT Service Management
PMI-PMOCP: PMI Project Management Office Certified Professional
PMP: Project Management Professional
PMI-CPMAI
PMI
Dec 2025
Show credentials
Microsoft Certificate of Achievement: Power BI
ITIL
Sep 2025 - Sep 2028
Show credentials
PMO Certified Professional (PMI-PMOCP)
Mar 2025 - Mar 2028
Show credentials
PMP
Dec 2020 - Dec 2026
Show credentials