Ahmad Abuhuyer, sales account lead

Ahmad Abuhuyer

sales account lead

Waves app

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, E-Commerce and business
Experience
6 years, 0 Months

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Work Experience

Total years of experience :6 years, 0 Months

sales account lead at Waves app
  • Saudi Arabia - Jeddah
  • My current job since March 2023

*Strategic Sales Leadership: Develop and execute sales strategies to exceed targets and drive revenue growth.
*Client Relationship Management: Cultivate strong relationships with key clients, ensuring exceptional service and operational excellence.
*Performance Analysis: Monitor account performance and implement actions to optimize business outcomes.
*Contract Negotiation: Lead negotiations and administer contractual agreements with regional clients.
*Sales Intelligence & Reporting: Provide valuable insights for informed decision-making and deliver comprehensive reports.
*Team Leadership: Drive sales team performance through coaching, recruitment, and objective setting.
*Business Development: Develop strategic plans to expand the customer base and strengthen market presence.
*Customer Relationship Building: Nurture long-lasting relationships by understanding and exceeding client needs.
*Performance Reporting: Present sales, revenue, and expense reports to management, offering realistic forecasts.
*Market Analysis: Stay informed about market trends, new products, and competitive landscape developments.

sales account lead at cofe app
  • Saudi Arabia - Jeddah
  • January 2022 to March 2023

*Primary Point of Contact: Lead customer engagement and serve as the primary point of contact for account management.
*Relationship Building: Build enduring client relationships and act as a trusted advisor to stakeholders and sponsors.
*Contract Negotiation: Negotiate contracts to maximize profitability and secure favorable agreements.
*Stakeholder Engagement: Develop trusted relationships with key stakeholders, fostering collaboration and success.
*Solution Delivery Oversight: Ensure timely and successful solution delivery, prioritizing quality and satisfaction.
*Transparent Communication: Communicate progress transparently to internal and external stakeholders.
*Business Expansion: Identify opportunities for business expansion within existing accounts to meet sales quotas.
*Performance Tracking: Forecast and track key account metrics, providing actionable insights.
*Reporting: Prepare detailed reports on account status, highlighting performance and improvement opportunities.
*Issue Resolution: Assist with client requests or escalations, demonstrating proactive problem-solving.

Account Manager at cofe ‎app
  • Saudi Arabia - Jeddah
  • April 2020 to June 2022

*Account Portfolio Management: Manage accounts in KSA and UAE, developing growth strategies and account plans to maximize portfolio growth and minimize churn.
*Customer Value Enhancement: Deliver tailored marketing solutions to enhance customer value and satisfaction.
*Usage Optimization: Identify low-usage accounts and drive adoption and usage to maximize value realization.
*Renewal Process Oversight: Ensure timely renewal execution to maintain customer retention.
*Trusted Advisor Role: Collaborate with Coffee partners to drive growth on the COFE APP.
*Logistics Coordination: Follow up on E-commerce orders with logistics companies for efficient order fulfillment.
*Pipeline Management: Generate new leads and opportunities for business expansion within accounts.
*Cross-Functional Collaboration: Coordinate with the marketing team to align strategies and initiatives.
*Performance Analysis: Analyze and report on cafe performance to drive continuous improvement.

senior account manager at delivery herot - trycarriage
  • Saudi Arabia - Jeddah
  • September 2019 to April 2020

*Strategic Account Management: Manage accounts in the western region, driving growth and achieving objectives.
*Trusted Advisor Role: Act as a trusted advisor to restaurant partners, driving growth on the Carriage platform.
*Relationship Building: Build and manage strong relationships with restaurant partners to ensure alignment of objectives.
*Market Analysis: Understand market segments, seasonality, and industry trends to drive informed decisions.
*Best Practice Implementation: Integrate account management best practices for efficient operations.
*Cross-Functional Collaboration: Partner with internal teams to align programs and initiatives for portfolio growth.
*Performance Analysis: Analyze and report on restaurant performance to drive continuous improvement.

Executive account manager at Mobily
  • Saudi Arabia - Jeddah
  • June 2018 to October 2019

*Client Acquisition: Proactively seek new clients in the designated region who could benefit from the company's products or services, maximizing client potential through comprehensive marketing surveys and analysis.
*Relationship Management: Develop and nurture long-term relationships with clients by effectively managing and interpreting their requirements, ensuring satisfaction and loyalty.
*CRM Utilization: Utilize CRM systems to meticulously maintain client records, facilitating efficient communication and informed decision-making.
*Contract Negotiation: Negotiate contract terms and conditions to align with both client and company needs, including preparation of non-standard contract forms when necessary.
*Pre-Sales Support: Provide pre-sales technical assistance and product education to clients, ensuring they have a thorough understanding of the offerings and their potential benefits.
*After-Sales Support: Offer comprehensive after-sales support services and technical backup as required, maintaining client satisfaction and fostering loyalty.
*Sales Reporting: Prepare detailed sales reports including pipeline analysis and sales forecasts, providing valuable insights for strategic decision-making and resource allocation.

Education

Bachelor's degree, E-Commerce and business
  • at Business School
  • January 2018

Brief Subjects Covered : • E-Commerce • MIS • E-Marketing • Networking • Java • HTML • Ethics Of E-Commerce Networking • Project Management

Specialties & Skills

Team Player
Time Management
ERP CRM
Management
Accountability
Marketing
Team work
Microsoft office
Customer relations
Internet and searching
Communication skills
key account management
planning
sales tax
negotiation

Social Profiles

Personal Website
Personal Website

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Languages

English
Intermediate

Hobbies

  • Hiking