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Kassem Tafla, Assistant Sales Manager

Kassem Tafla

Assistant Sales Manager·ETG DISTRIBUTION

United Arab Emirates

Bachelor's degree, Computer Science

Work experience

Total years of experience: 20 years, 3 months

Assistant Sales Manager

June 2022 - Present

ETG DISTRIBUTION

Dubai, United Arab Emirates

June 2022 - Present

• Directly responsible for establishing new, and maintaining existing, business contacts, to drive long term sales.
• Accomplishes sales and business development objectives by developing, implementing, and evaluating sales action plans, then oversees day-to-day sales, monitoring and forecasting to understand customers evolving needs.
• Generate new leads, identify and contact decision-makers, screen potential business opportunities, select the deals in line with strategies, and lead and facilitate pitch logistics
• Coordinate between the finance and the organizers to facilitate the payments and collections.
• Coordinating marketing activities and promotion with lead customers and dealers / distributors of products
• Interact with the product team to ensure building the best service for our customers
• Set, monitor and report on team goals

Company industry:
FMCG
Job role:
Sales

Sales Manager

June 2017 - March 2022

kosmonte~food Trading

Dubai, United Arab Emirates

June 2017 - March 2022

• Manage the organization relationship with existing customers as well as bringing new customers. 
• Prepare, discuss and agree with the Sales & Marketing Manager on yearly sales volumes and prices for each customer. 
• Achieve agreed sales target in designated market(s) .
• Follow up collection to insure on time payment. 
• Update, per customer, rolling forecast for designated market(s). 
• Collect information about competitors and report it to the Sales and Marketing Manager.
• Prepare sales analysis reports with challenges and suggested solutions for designated market(s). 
• Present yearly contract to each customer.

Company industry:
Retail & Wholesale
Job role:
Sales

sales and marketing manager

June 2012 - May 2017

Evening time-Noor Messan

Riyadh, Saudi Arabia

June 2012 - May 2017

- actively involved in the daily operational activities by managing proper chain of command
- consult with the top management for all strategic decision which will have an impact on the future operations and sustainability of the company 
- provide plan for any necessary operative decisions in the organization to achieve more efficiency 
- Provide accurate and proper information that will allow budget control and cost effective operation.
- Operate the center in a very cost effective manner and maintain the highest standard. 
- Carries out a program for market research and analysis including market segments, buying trends and competitor analysis 
- monitor and measure the overall activities performance of the company to be able to achieve the required target. 
- actively handle and resolve all legal and government matter for the seamless running of the company. 
- involved in recruitment and hiring activities of the company and provide appropriate hiring suggestions to the top management. 
- Implement and obtain the required accreditation of the medical facility. 
- Overseeing inventory, distribution of goods and facility layout. 
- Monitors adherence to rules, regulations and procedures 
- Deliver training courses, Assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior.

Company industry:
Fashion Design
Job role:
Sales

sales account manager

January 2006 - May 2012

transmed

United Arab Emirates

January 2006 - May 2012

Responsible for developing long-term relationships with customers and overseeing sales;
- Work to satisfy customers’ needs and requests;
- Respond to customers queries in a timely manner and aspire to deliver a positive customer experience;
- Able to grow Transmed business by building successful, long-term client relationships;
- Develop positive relationships with clients;
- Generate new business using existing and potential customer networks;
- Resolve conflicts and provide solutions to customers in a timely manner;
- Supervise account representatives to ensure sales increase.
- Report on the status of accounts and transactions
- Set and track sales account targets, aligned with company objectives
- Suggest actions to improve sales performance and identify opportunities for growth.

Company industry:
FMCG
Job role:
Sales

freelance

March 2006 - November 2009

Damac Properties

Dubai, United Arab Emirates

March 2006 - November 2009

Determining client's needs and financial abilities to propose solutions that suit them.
Performing comparative market analysis to estimate properties value
Prospecting new business through warm calling/emailing our existing databases
Networking to become an area specialist within your assigned community
Qualifying new leads
Conducting viewings
Negotiating and finalising deals

Company industry:
Real Estate
Job role:
Sales

Education

American University of Beirut

September 2003

September 2003

Bachelor's degree, Computer Science

Lebanon

GPA (point): 18 out of 20

GPA (point): 18 out of 20

....

Skills

FMCG
Expert
FMCG
Expert
Cost Planning
Expert
Cost Planning
Expert
Deal Maker
Expert
Deal Maker
Expert
Team oriented
Expert
Team oriented
Expert
Sales Operations
Expert
Sales Operations
Expert
communication team wok
Expert
communication team wok
Expert
Ms office
Expert
Ms office
Expert
Sales techniques
Expert
Sales techniques
Expert
Operating systems
Expert
Operating systems
Expert
Developed Marketing strategy
Expert
Developed Marketing strategy
Expert
Team work
Expert
Team work
Expert

Social profiles

Languages

Arabic
Native Speaker
English
Expert

Memberships

red cross

helper

March 2019

red cross

helper

February 2014

Training and Certifications

Training
sales skills
cfs
Apr 2008

Hobbies

  • swimming,football
    win 1st place inlebanese footsal league