Ahmad Azzam  Abu - khalil , Registered Nurse

Ahmad Azzam Abu - khalil

Registered Nurse

Al khalidi Hospital and Medical Center

Location
Jordan - Amman
Education
Diploma, Infection control
Experience
9 years, 11 Months

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Work Experience

Total years of experience :9 years, 11 Months

Registered Nurse at Al khalidi Hospital and Medical Center
  • Jordan - Amman
  • My current job since November 2017

1- Delivered high-quality and compassionate treatment to indigent and low-income patient community.

2 - Utilized strong assessment skills to determine necessary patient care.

3 - Delivered direct nursing care while following established policies, procedures, and protocols.

4 - Worked as part of a team to execute proper care for patients.

Medical Approval Officer at Gulf Insurance Company
  • Kuwait - Al Kuwait
  • April 2016 to April 2017

1- Respond effectively to approval requests related to medical services .
2- Checking the eligibility, medical necessity and to make sure that the services are
covered according to insurance policy terms and conditions.
3 - Responds effectively to the approvals requests received from healthcare providers during the shift .
4 - Works with customer service department to answer the customers medical questions about their services and insurance policy terms
5 - Working as Auditor in claim department as a support of internal department .
6 - Provide guidance and expert medical direction to the medical team whenever necessary
7 - Investigate client’s complaints and take necessary steps to promptly resolve the matter & Assists and follow up with prior approval requests.
8 - Developing &maintain excellent relationship with clients and providers
9- Manage day-to-day approval related to wards, admission, discharge .
10- Briefing clients about packages /insurance /hospital

Registered Nurse at Jordan Hospital
  • Jordan - Amman
  • January 2014 to April 2016

1- promotes and restores patients health by completing the nurse process.
2- collaborating with physicians and multidisciplinary team members
3- providing physical and psychological support to patients and their families
4- supervising junior staff and organising workloads
5- assessing and planning nursing care requirements .
6- providing pre- and post-operation care
7- monitoring and administering medication and intravenous infusions
8- tutoring student nurses.
9- Promotes patient's independence by establishing patient care goals; teaching patient, friends, and family to understand condition, medications, and self-care skills; answering questions.
10- Assures quality of care by adhering to therapeutic standards; measuring health outcomes against patient care goals and standards

Education

Diploma, Infection control
  • at Arab Open University - Jordan
  • July 2019
Diploma, Management of non-profit organisations and volunteer Work
  • at German Jordanian University
  • January 2016

1- learning the basics of volunteer management and methods . 2- Preparing to assume roles as volunteer program leaders and managers 3- Improving the skills in existing roles with volunteer organisations 4- Able to utilise professional research and tools in the field of volunteer management and leadership by applying them to actual life. 5- understanding of laws and standards applicable to nonprofit organisations

Bachelor's degree, Nursing
  • at The University of Jordan
  • June 2012

1- Synthesize knowledge from nursing, biophysical, and social sciences in the practice of professional nursing . 2- Demonstrate skills in critical thinking and decision making in the use of the nursing process with individuals, families, groups, and communities experiencing complex health problems . 3- Evaluate research findings to guide nursing practice. 4- Incorporate professional values, including ethical and legal aspects, into the practice of nursing. 5- Demonstrate evolving competence in multicultural interactions.

Specialties & Skills

Customer Interactions
Client Care
Internet Tools
Microsoft Office
Communications Research
computer
task planning
Excellent communication and negotiating skills
Leadership skills and energetic team player
Excellent writing reports

Languages

English
Expert
Arabic
Expert

Memberships

Nurses and Midwives Jordanian Association
  • Nurse
  • June 2012

Training and Certifications

course (Advanced Wound Care Management ) (Certificate)
Date Attended:
June 2014
course (Basic Life Support) (Certificate)
Date Attended:
January 2014
Service Excellence program course (Certificate)
Date Attended:
May 2016
course (oncology) (Certificate)
Date Attended:
March 2015
course (Basic Life Support) (Certificate)
Date Attended:
November 2014
Business Writing program (Certificate)
Date Attended:
May 2016
course (infection control & prevention) (Certificate)
Date Attended:
January 2015
course (nursing documentation) (Certificate)
Date Attended:
April 2015
AHIP Fundamentals of Health Insurance part A (Certificate)
Date Attended:
May 2016
course (drug administration & preparation) (Certificate)
Date Attended:
May 2014
course (Basic and Advanced ECG Interpretation ) (Certificate)
Date Attended:
April 2014

Hobbies

  • swimming
  • Writing
  • Reading