business analyst
TACME
مجموع سنوات الخبرة :12 years, 7 أشهر
• Review & define scope of work with clients.
• Requirements gathering & requirements elicitation.
• Document and Analyse AS-IS processes and design To-BE process using ARIS BPA.
• Create BRD & SRS documents (both English and Arabic)
• Design diagrams based on the gathered requirement (Use Cases/ FHD/ Process Maps)
• Create mock-ups- wireframes & dynamic storyboards.
• Follow up with development team & QA team to insure business is applied correctly.
• Manage projects and follow up with progress.
• Review solution design.
• Lead UAT & training sessions with business users and stack holders.
• Business owner on production issues and support issues & change requests
• Define ARIS DB structure for the project including filters, templates, DB access and reports.
• ARIS DB administration including backup, restore, publish activities etc.
Projects:
Public Prosecution
Criminal Case Management System digital transformation.
Revamping public prosecution core system, along with redesigning their processes and business workflow, automate customers e-services via OMNI channel.
defining the needed integration points (AD Police, MOJ... etc.).
Dubai Courts
Custody & Shared Seizing System.
Automating the custody department workflow & business rules, providing an e-solution for seizing process, selling through auction and disturbing among beneficiaries,
UAE, AJMAN, MUNICIPALITY AND PLANNING DEPARTMENT
An e-solution for lands department, speed the workflow process and generating the needed output for the employees and end users.
Implement a new GIS solution for landscaping and integrate the solution with the core system and OMNI channel.
Dubai Taxi
Dubai Taxi Corporation Employees & Drivers Kiosk & Mobile App.
HR system implemented and used for Dubai taxi drivers and HR processes.
MOI (Ministry of interior)
Several projects for tender management, KISOK services, mobile services, e-channels.
Handling the end user services via OMNI channels, payment gateways and generated outputs
Providing new mobile application for VISA, residency & migrations services
Tash-eel Platinum
The first (7 Star) UAE government services provider.
Enterprise architecture, designing the processes, KPIs & services, organizational chart / organizational units using ARIS cloud
Roles and Responsibilities :
• Preparing the software test plan, traceability matrix, QA reports.
• Write and execute test cases
• Testing software and identifying/suggesting problems which the end user may face
• Checking requirements as well as modify old ones for durability and relevance
• Performing various types of testing, such as functional, regression, and user acceptance
• Accurately document defects in system and providing detailed steps to replicate
Main projects :
Race (Qatari camels racing committee)
A fully automated system was built from scratch that handles the processes, life cycle and rules for racing committee employees and for the end users (Camels owners and racers).
Project modules and tested areas:
• Internal employees system
• Publish system for end users and members ( camels owners)
• Mobile applications (Android/ IOS/ BB).
• Responsive Mobile site.
AlJazeera.Net
CMS for (http://www.aljazeera.net/portal). publishing and managing articles, media, social network plugins. News & news feeds, videos streaming.
Doing all type of testing (system, Ad-hoc, functional, non-functional, GUI, Integration.. etc).
• Testing Website Portal.
• CMS Back end (Panda Product)
• Mobile applications (Android/ IOS/ BB).
• Responsive Mobile site.
Roles and Responsibilities :
Quality Assurance and support for the core banking system, technologies used:
• Oracle forms & reports 9i frontend design.
• Oracle 10g backend.
Online banking system & ECC:
• Java JSP & servlets frontend design.
• MySQl backend.
Oracle HRMS
• Oracle forms & reports 9i frontend design.
• Oracle 10g backend.
Main Projects:
• IBAN project
• Fatca project
Out Sourced Quality analyst, ORACLE HRMS Project
- System analysis level (preparing as is and to be documents).
- Collecting functional and non-functional requirements.
- Collecting sample data from physical employees files.
Roles and Responsibilities :
• Testing new projects for the client’s web site (www.weightwatchers.com) and
Weight watchers employees' backend system.
• Testing web applications, Oracle forms & Reports with oracle 10g Backend.
• Analyze business requirements and functional specifications documents.
• Prepare gap analysis document for gap analysis between development team Doc and requirements Doc.
• Create, Review and execute test cases.
• Write clear bug reports that accurately isolate the problem.
• Reviewing test plans and scoop matrix.