ahmad abuwardeh, business analyst

ahmad abuwardeh

business analyst

TACME

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, computer science
Expérience
12 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :12 years, 7 Mois

business analyst à TACME
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis février 2015

• Review & define scope of work with clients.
• Requirements gathering & requirements elicitation.
• Document and Analyse AS-IS processes and design To-BE process using ARIS BPA.
• Create BRD & SRS documents (both English and Arabic)
• Design diagrams based on the gathered requirement (Use Cases/ FHD/ Process Maps)
• Create mock-ups- wireframes & dynamic storyboards.
• Follow up with development team & QA team to insure business is applied correctly.
• Manage projects and follow up with progress.
• Review solution design.
• Lead UAT & training sessions with business users and stack holders.
• Business owner on production issues and support issues & change requests
• Define ARIS DB structure for the project including filters, templates, DB access and reports.
• ARIS DB administration including backup, restore, publish activities etc.


Projects:

Public Prosecution
Criminal Case Management System digital transformation.
Revamping public prosecution core system, along with redesigning their processes and business workflow, automate customers e-services via OMNI channel.
defining the needed integration points (AD Police, MOJ... etc.).

Dubai Courts
Custody & Shared Seizing System.
Automating the custody department workflow & business rules, providing an e-solution for seizing process, selling through auction and disturbing among beneficiaries,

UAE, AJMAN, MUNICIPALITY AND PLANNING DEPARTMENT
An e-solution for lands department, speed the workflow process and generating the needed output for the employees and end users.
Implement a new GIS solution for landscaping and integrate the solution with the core system and OMNI channel.

Dubai Taxi
Dubai Taxi Corporation Employees & Drivers Kiosk & Mobile App.
HR system implemented and used for Dubai taxi drivers and HR processes.

MOI (Ministry of interior)
Several projects for tender management, KISOK services, mobile services, e-channels.
Handling the end user services via OMNI channels, payment gateways and generated outputs
Providing new mobile application for VISA, residency & migrations services

Tash-eel Platinum

The first (7 Star) UAE government services provider.
Enterprise architecture, designing the processes, KPIs & services, organizational chart / organizational units using ARIS cloud

Quality Assurance/ Quality control à IHorizons
  • Jordanie - Amman
  • février 2014 à février 2015

Roles and Responsibilities :
• Preparing the software test plan, traceability matrix, QA reports.
• Write and execute test cases
• Testing software and identifying/suggesting problems which the end user may face
• Checking requirements as well as modify old ones for durability and relevance
• Performing various types of testing, such as functional, regression, and user acceptance
• Accurately document defects in system and providing detailed steps to replicate

Main projects :
Race (Qatari camels racing committee)
A fully automated system was built from scratch that handles the processes, life cycle and rules for racing committee employees and for the end users (Camels owners and racers).
Project modules and tested areas:
• Internal employees system
• Publish system for end users and members ( camels owners)
• Mobile applications (Android/ IOS/ BB).
• Responsive Mobile site.
AlJazeera.Net
CMS for (http://www.aljazeera.net/portal). publishing and managing articles, media, social network plugins. News & news feeds, videos streaming.
Doing all type of testing (system, Ad-hoc, functional, non-functional, GUI, Integration.. etc).
• Testing Website Portal.
• CMS Back end (Panda Product)
• Mobile applications (Android/ IOS/ BB).
• Responsive Mobile site.

Quality Assurance and System support. à egyptian aqari land bank
  • Jordanie - Amman
  • janvier 2013 à novembre 2013

Roles and Responsibilities :
Quality Assurance and support for the core banking system, technologies used:
• Oracle forms & reports 9i frontend design.
• Oracle 10g backend.

Online banking system & ECC:
• Java JSP & servlets frontend design.
• MySQl backend.
Oracle HRMS
• Oracle forms & reports 9i frontend design.
• Oracle 10g backend.
Main Projects:
• IBAN project
• Fatca project

Quality analyst à saudi binladin group
  • Arabie Saoudite - Jeddah
  • septembre 2012 à décembre 2012

Out Sourced Quality analyst, ORACLE HRMS Project
- System analysis level (preparing as is and to be documents).
- Collecting functional and non-functional requirements.
- Collecting sample data from physical employees files.

QA à Aspire Services
  • Jordanie - Amman
  • août 2011 à septembre 2012

Roles and Responsibilities :

• Testing new projects for the client’s web site (www.weightwatchers.com) and
Weight watchers employees' backend system.
• Testing web applications, Oracle forms & Reports with oracle 10g Backend.
• Analyze business requirements and functional specifications documents.
• Prepare gap analysis document for gap analysis between development team Doc and requirements Doc.
• Create, Review and execute test cases.
• Write clear bug reports that accurately isolate the problem.
• Reviewing test plans and scoop matrix.

Éducation

Baccalauréat, computer science
  • à albalqaa applied university
  • juin 2011

Specialties & Skills

Business Modeling
Requirements Analysis
Use Case Analysis
Requirements Gathering
Business Process Design
process design
Requirement gathering, requirement elicitation
story boards, mock ups & wire-frame
software sizing, risk analysis
quality assurance, quality control
user scenarios & use cases
KPI implementation

Langues

Arabe
Langue Maternelle
Anglais
Expert

Formation et Diplômes

JSE (Certificat)
Date de la formation:
May 2012
Valide jusqu'à:
June 2012