outdoor sales agent insurance
sya Lebanon
Total years of experience :0 years, 4 Months
Citruss Tv world of shoping Lebanon - February 2024 to Present Tele sales
&Customer Service & Customer care &system ticketing & data entry (core
system)
• Conducted outbound sales calls to prospective customers, introducing them to Citruss TV
products and services.
• Presented product features and benefits persuasively, tailoring pitches to match customer
needs and preferences.
• Handled objections and concerns adeptly, providing accurate information and overcoming
obstacles to secure sales.
• Utilized CRM software to maintain thorough and organized records of customer interactions,
ensuring follow-up and continuity.
• Collaborated with team members and supervisors to optimize sales strategies and meet
individual and team targets.
• Participated in ongoing training sessions to enhance product knowledge, sales techniques, and
customer engagement skills.
• Manage large amounts of incoming phone calls more than 100 call per day.
• Handle customer complaints, provide appropriate solutions and alternatives within the time
limits; follow up to ensure resolution.
• Keep information confidential.
• Comply with data integrity and security policies
Youbee.AI Lebanon -January 2024 to March 2024 Introduction to Cyber Security Course ( introduction to Programing & to web app Vulnerabilities & to linux ) ➢ Description: Successfully completed the "Introduction to Cyber Security" course offered by Yoube.ai, a leading provider of online educational content. This comprehensive course provided an overview of key concepts and principles in cyber security, equipping participants with essential knowledge and skills to understand and address cyber threats effectively. ➢ Course Highlights: • Covered fundamental concepts in cyber security, including threat landscape, risk management, cryptography, network security, and more. • Explored common cyber threats and attack vectors, such as malware, phishing, social engineering, and denial-of-service attacks. • Learned best practices for securing digital assets, protecting sensitive information, and mitigating security risks in various contexts. • Gained insights into emerging trends and technologies in cyber security, including cloud security, IoT security, and threat intelligence. • Learned many (xss ,csrf,bussines logic,Sql)