Ahmad Al Hanbali

• Design, deploy and manage the IT Infrastructure and services on Cloud including Microsoft Azure, Microsoft Office 365, AWS cloud Services and Microservices..
• Design, deploy and manage Azure DevOps and Containers services.
• Define and onboard security benchmarks and best practices into MBC IT eco-system including Identity Management, endpoints, and public services.
• Adopt Sysops to automate workflows and day-to-day operations and provide selfheal mechanisms for various systems.
• Virtualize the corporate network and hardware resources by devising VMware’s vSphere Suite and Microsoft Hyper-V virtualization platform.
• Improve uptime and availability by optimizing and monitoring systems and services in addition to maintaining DR sites, WVD and operations.

Experienced in:
Microsoft Azure (IaaS, PaaS, SaaS) Microsoft Office365, Amazon Web Services (AWS)(EC2, S3), Devops, Infrastructure as Code (IaC), Microservices, Container Instances, Kubernetes, ECS, Docker, Windows Server, Hyper-V, VMware, Linux, Microsoft Windows Virtual Desktop (WVD), Active Directory (AD), Azure AD, SSO, Microsoft Endpoint Manager (Intune), MDM, Microsoft Cloud App Security (MCAS), Microsoft Security Center, Microsoft Defender (ATP)(Identity, Office 365 & Endpoint), Azure Information Protection (AIP), Microsoft Sentinel, LogRythm, PaloAlto, FortiWeb WAF, Qualys, Tenable, Microsoft System Center (SCCM, SCOM, SCDPM, SCSM, SCO), Microsoft PowerShell, Python, PowerBI, Veeam Backup & Replication.

• Plan & Execute complex systems implementation, upgrade & migration activities.
• Configure and maintain the corporate core systems such as Microsoft AD, Exchange, SQL and managing Microsoft SCOM as a monitoring platform for the entire data centers.
• Overview the corporate on-premises systems and cloud compute resources hosted in various cloud operators such as Microsoft Azure, Office 365 and Amazon AWS.
• Plan & Migrate services to cloud.
• Deploy and maintain rapid deployment and provisioning solution for the entire corporate systems including remote branch offices span over seven countries.
• Participate in technical meetings and discussions with vendors for infrastructure expansion, monitoring, and optimization.
• Operate and troubleshoot VMware’s vSphere Suite, Microsoft Hyper-V virtualization platform
• Lead and implement the corporate unified communication with Skype for Business and Cisco Call Manager.

Provide T1 & T2 Support to all MBC Staff in addition to implementing and maintaining IT solutions.
• Install and Configure Microsoft Windows Server.
• Install, Configure and Administer Microsoft System Center Configuration Manager (SCCM).
• Administer FTP, Storage & Print Servers.
• Hands on PowerShell Scripting and Commands.
• Hands on Microsoft Software Center Operations Manager (SCOM).
• Administer and support Adobe Creative Cloud.
• Network Support.

Provide T1 Support to all MBC Staff.
• Manage user and computer accounts on Microsoft Active Directory.
• Manage user accounts on Microsoft Exchange.
• Manage Microsoft System Center Configuration Manager (SCCM).
• Manage FTP, Storage & Print Servers.
• Hands on Microsoft Software Center Operations Manager (SCOM).
• Administer and Support BlackBerry Enterprise Servers.
• Configure and Support all types of Cisco IP Phones on Cisco Call Manager.
• Provide Support for Microsoft Windows & Apple OS X.
• Provide Support for Live Broadcast Solutions (QuickLink Live and Store & Forward).
• Install and support all AVID Software Applications.

My task was to deploy HP and IBM servers to host e-learning and black-board applications for the students. I implemented Symantec ghost imaging to prepare desktops operating systems and applications in the laboratories and class rooms. My job was to deliver assistance to students and faculty by deploying centralized printing solution as per university account and ID. I was responsible for ensuring seamless flow of work by troubleshooting and resolving connectivity issues with IP-phones, printers and workstations.