assistant manager
McDonald’s
Total des années d'expérience :3 years, 4 Mois
• Conducted interviews and selection processes for crew members, as well as organized and facilitated crew orientations.
• Provided training for crew trainers and actively contributed to the training of manager trainees and swing managers.
• Maintained accurate and organized employee personnel files, including recording all relevant documentation.
• Took the initiative to collect information and initiate insurance claims in the event of accidents during shifts.
• Handled calculations for the restaurant's Build-to's and efficiently managed the ordering of food, paper, and operating supplies.
• Diligently completed assigned daily, weekly, and monthly equipment calibrations and preventive maintenance (PM) tasks.
• Managed inventory and stocked shelves efficiently as a market supervisor at Carrefour.
• Conducted team meetings to discuss sales targets and performance metrics, fostering a motivated and productive
workforce.
• Resolved customer complaints and ensured high levels of customer satisfaction in a fast-paced retail environment.
• Operated cash registers and processed customer transactions efficiently and accurately, ensuring a seamless shopping
experience.
• Handled cash, credit card, and digital payment methods proficiently, maintaining an error-free cash drawer.
• Provided exceptional customer service by addressing inquiries, resolving issues, and assisting with product information.
Senior project : The efect of leadership styles on nurses' performance Marketing Research project : The impact of price during financial crisis
