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Ahmad Al Ramahi, Responsable E-commerce

Ahmad Al Ramahi

Responsable E-commerce·Umniah for Telecommunication

Jordan

Bachelor's degree, English Literature

Work experience

Total years of experience: 11 years, 0 months

Responsable E-commerce

April 2021 - Present

Umniah for Telecommunication

Amman, Jordan

April 2021 - Present

Responsible in activation dep for E-shop section by following up to make sure there's no delay in ththe orders and if there's any cases or issues to solve them with high priority and professional ways to make them done on time .

Company industry:
Sales Outsourcing
Job role:
Sales

Customer Care & Shop Senior Supervisor

February 2012 - July 2016

Umniah Franchise Shop

Amman, Jordan

February 2012 - July 2016

serving and analyze customers needs with highly professional ways in order to satisfy the them, and solving their problems through technical support .

Company industry:
Telecommunications
Job role:
Sales

customer care and shop representative

October 2010 - February 2012

Umniah Franchise Shops

Amman, Jordan

October 2010 - February 2012

"Umniah Authorized Dealer" (OCT.2010 - FEB 2012)

-Saif promotion company ( June.2010 - July 2010)


Skills
• Languages: • English: V.Good in writing and speaking.
• Arabic: Excellent in writing and speaking.



• Professional in using Microsoft Office Application including Word, Excel, Power Point and Access.
• Excellent knowledge of using internet.
• Excellent command in Arabic and English Typing.
• Full knowledge with Oracle computer system


Skills and inclination: • Very good communication skills.


Personal Quality: • Energetic, easy to relate with people, enjoying team work nature.
• Respect the company's guidelines and rules and able to learn new skills in order to meet the ongoing job requirements and needs.

Company industry:
Telecommunications
Job role:
Sales

Education

Philadelphia

August 2010

August 2010

Bachelor's degree, English Literature

Jordan

GPA (percentage): 77.6%

GPA (percentage): 77.6%

Tariq Bin Zeyad Secondary School, Amman

June 2006

June 2006

High school or equivalent, I. T

Jordan

GPA (percentage): 68%

GPA (percentage): 68%

Graduated from Tariq Bin Zeyad Secondary School , Amman.

Skills

Microsoft Office
Expert
Microsoft Office
Expert
Nature
Expert
Nature
Expert
Oracle
Expert
Oracle
Expert
Technical Support
Expert
Technical Support
Expert
Communication Skills
Expert
Communication Skills
Expert
EXCEL
Intermediate
EXCEL
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
MS OFFICE
Intermediate
MS OFFICE
Intermediate
ORACLE
Expert
ORACLE
Expert
SELF MOTIVATED
Intermediate
SELF MOTIVATED
Intermediate
TYPING
Expert
TYPING
Expert
WORD
Expert
WORD
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Nature
Expert
Nature
Expert
Oracle
Expert
Oracle
Expert
Technical Support
Expert
Technical Support
Expert
Communication Skills
Expert
Communication Skills
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Training
Customer Service Training
ALISON - Online Learning
Oct 2015