Assistant professor in the faculty of Information Technology
Applied Science University
Total years of experience :8 years, 4 Months
teaching courses and handling technical labs
Course Taught:
Fundamentals of Electrical Engineering (ENG 201), Digital Systems (ENG 206), Logic Circuit Design (ENG 205), General Physics 1 (PS 111), General Physics 2 (PS 112).
1) Provide technical support for hardware software providing exceptional customer service in response to incoming service requests.
2) Troubleshoot problems with PCs, servers, software, communications devices.
3) Provide end user desktop and networking support with other technicians via phone, email in person.
4) Maintain desktops, laptops, PDAs, printers, peripherals software.
During this period and on behalf of the company, i have been sent to work as outsourcing employee for these companies in the following positions:
2007-2008 On Job Training in CCS (Computer and Communications Systems Ltd).
2008-2009 Computer engineer/ Juma Al-majiad Group/ Dubai, UAE.
2009-2010 Computer engineer/ Pepsi Company/ Amman, Jordan.
2010-2012 Network engineer and administrator/ Global Investment House / Dubai, UAE.
I was working as outsourced employee from my original company
Global company for investment and real estate/ Dubai Branch
Network Engineer / Network Administrator
July 2010 - October 2011
Install, maintain, and support small and medium size networks for new users.
Upgrade current networks to meet users changing business needs.
Maintain, troubleshoot, and resolve hardware and software issues.
I was working as outsourced employee from my original company
Providing technical support for end users
- I worked in juma almajid group as computer engineer and networking for around one year, and I worked in many sites and faced man problems in networking and on servers and I learned to solve it and how to deal with the end users and know what they need.
. - On Job Training in CCS (Computer and Communications Systems Ltd) Company for Two months, I attended to many training course in Cisco networking (CCNA) and communications and learned about Cisco devices and configuration it.