Total Years of Experience: 15 Years, 1 Months
July 2019
To Present
IT project Manager
at Luminus Technology company (Ritz Carlton Hotel & Residences – Amman)
Location :
Jordan - Amman
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Ensure that all projects are delivered on-time, within scope and within budget.
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Ensure resource availability and allocation.
• Develop a detailed project plan to track progress.
• Use appropriate verification techniques to manage changes in project scope, schedule and costs.
• Measure project performance using appropriate systems, tools and techniques.
• Report and escalate to management as needed.
• Manage the relationship with the client and all stakeholders.
• Perform risk management to minimize project risks.
• Establish and maintain relationships with third parties/vendors.
• Create and maintain comprehensive project documentation.
• Ensure that all projects are delivered on-time, within scope and within budget.
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Ensure resource availability and allocation.
• Develop a detailed project plan to track progress.
• Use appropriate verification techniques to manage changes in project scope, schedule and costs.
• Measure project performance using appropriate systems, tools and techniques.
• Report and escalate to management as needed.
• Manage the relationship with the client and all stakeholders.
• Perform risk management to minimize project risks.
• Establish and maintain relationships with third parties/vendors.
• Create and maintain comprehensive project documentation.
January 2018
To June 2019
sales manager
at Art Windows Company
Location :
Jordan - Amman
• Achieve growth and hit sales targets by successfully managing the sales team.
• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence.
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.
• Present sales, revenue and expenses reports and realistic forecasts to the management team.
• Managing the sales team and all sales activities within the company.
• Visiting customers and potential customers alongside sales executives.
• Cold calling customers and selling services and products.
• Liaising with other departments within the company.
• Chasing leads and following up on opportunities to generate sales.
• Arranging to attend industry conferences and events.
• Networking with companies in the industry.
• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence.
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.
• Present sales, revenue and expenses reports and realistic forecasts to the management team.
• Managing the sales team and all sales activities within the company.
• Visiting customers and potential customers alongside sales executives.
• Cold calling customers and selling services and products.
• Liaising with other departments within the company.
• Chasing leads and following up on opportunities to generate sales.
• Arranging to attend industry conferences and events.
• Networking with companies in the industry.
October 2017
To January 2018
(Payroll Consultant Pine Tree company (NIKE
at Pine Tree company (NIKE)
Location :
Jordan - Amman
• Review and evaluate data to determine ideal system configuration in regards to historical data, employee information and company level data.
• Ensure the effectiveness of implementation services and a high level of client satisfaction.
• Manage implementation projects: define business process requirements, design payroll system configuration, develop and execute test project plans, and perform financial reconciliation.
• Act as the front-line contact with client representatives on all project-related issues.
• Cultivate and maintain strong relationships with customer management and project teams.
• ERP project implementation requires communication with project management, business process and technical teams.
• Manage project risks by anticipating deployment issues and resolve or escalate as required.
• Ensure the effectiveness of implementation services and a high level of client satisfaction.
• Manage implementation projects: define business process requirements, design payroll system configuration, develop and execute test project plans, and perform financial reconciliation.
• Act as the front-line contact with client representatives on all project-related issues.
• Cultivate and maintain strong relationships with customer management and project teams.
• ERP project implementation requires communication with project management, business process and technical teams.
• Manage project risks by anticipating deployment issues and resolve or escalate as required.
March 2017
To October 2017
IT project Manager at Injaz Company
at (Injaz Company (Fairmont Hotel – Amman
Location :
Jordan - Amman
• Verifies application results by conducting system audits of technologies implemented.
• Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
• Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices.
• Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
• Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices.
February 2015
To February 2017
(IT Manager (IT Project Manager) National Integrated industries Complex (NIIC)
at (National Integrated industries Complex (NIIC
Location :
Jordan - Amman
• Coordinate project management activities, resources, equipment and information.
• Risk Management, Analyze risks and opportunities.
• Monitor project progress and handle any issues that arise.
• Cost Management, controlling the costs through the execution of the project.
• Issue all appropriate legal paperwork (e.g. contracts and terms of agreement).
• Create and maintain comprehensive project documentation, plans and reports.
• Ensure standards and requirements are met through conducting quality assurance tests.
• Monitor working hours, plans and expenditures.
• Troubleshooting.
• Security Monitoring.
• Procurement.
• Prepare budgets.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.
• Present sales, revenue and expenses reports and realistic forecasts to the management team.
• Managing the sales team and all sales activities within the company.
• Visiting customers and potential customers alongside sales executives.
• Cold calling customers and selling services and products.
• Liaising with other departments within the company.
• Chasing leads and following up on opportunities to generate sales.
• Arranging to attend industry conferences and events.
Networking with companies in the industry.
• Risk Management, Analyze risks and opportunities.
• Monitor project progress and handle any issues that arise.
• Cost Management, controlling the costs through the execution of the project.
• Issue all appropriate legal paperwork (e.g. contracts and terms of agreement).
• Create and maintain comprehensive project documentation, plans and reports.
• Ensure standards and requirements are met through conducting quality assurance tests.
• Monitor working hours, plans and expenditures.
• Troubleshooting.
• Security Monitoring.
• Procurement.
• Prepare budgets.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.
• Present sales, revenue and expenses reports and realistic forecasts to the management team.
• Managing the sales team and all sales activities within the company.
• Visiting customers and potential customers alongside sales executives.
• Cold calling customers and selling services and products.
• Liaising with other departments within the company.
• Chasing leads and following up on opportunities to generate sales.
• Arranging to attend industry conferences and events.
Networking with companies in the industry.
October 2011
To February 2015
IT Supervisor National Integrated industries Complex (NIIC)
at (National Integrated industries Complex (NIIC
Location :
Jordan - Amman
• Manage information technology and computer systems.
• Plan, organize, control and evaluate IT and electronic data operations.
• Design, develop, implement and coordinate systems, policies and procedures.
• Ensure security of data, network access and backup systems.
• Act in alignment with user needs and system functionality.
• Manage staff by recruiting, training and coaching employees.
• Identify problematic areas and implement strategic solutions in time.
• Audit systems and assess their outcomes.
• Preserve assets, information security and control structures.
• Handle annual budget and ensure cost effectiveness.
• Supervise IT Team.
• Install, configure and administer servers and services.
• FortiGate Firewall configure and manage.
• Cyberoam Firewall configure and manage.
• VPN Connection.
• Website Updates.
• Coordinate with Internet Service Provider.
• Review logs.
• Prepare and follow up Backup plan (Tape Library, SAN Storage).
• Plan, organize, control and evaluate IT and electronic data operations.
• Design, develop, implement and coordinate systems, policies and procedures.
• Ensure security of data, network access and backup systems.
• Act in alignment with user needs and system functionality.
• Manage staff by recruiting, training and coaching employees.
• Identify problematic areas and implement strategic solutions in time.
• Audit systems and assess their outcomes.
• Preserve assets, information security and control structures.
• Handle annual budget and ensure cost effectiveness.
• Supervise IT Team.
• Install, configure and administer servers and services.
• FortiGate Firewall configure and manage.
• Cyberoam Firewall configure and manage.
• VPN Connection.
• Website Updates.
• Coordinate with Internet Service Provider.
• Review logs.
• Prepare and follow up Backup plan (Tape Library, SAN Storage).
February 2009
To October 2011
network and system administrator
at National Integrated industries complex ( NIIC )
Location :
Jordan - Amman
• • Assists in the planning, design, documentation, and implementation of various systems to include :( Desktop PC’s, servers, network equipment, and software applications).
• Develops, maintains, and monitors procedures for all server backups.
• Makes recommendations for new equipment and services to purchase and works with various vendors for procurement.
• remote technical support
• Assist in the company and inventory of all hardware and software resources.
• Designs, installs, upgrades, configures, and repairs local and wide area network hardware and infrastructure.
• Assist in IT Manager in planning IT budget needs.
• Assist the IT manager in developing and coordinating future network replacement plans.
• Ensuring data is backed up on a regular basis using Backup Acronis software.
• Overseeing computer security anti-virus updates and firewall etc.
• Providing IT support to computer users within the office and factories.
• Troubleshooting of IT problems and resolving if possible.
• Liaising and communicating with external support company.
• Keeping inventory of hardware records.
• Ensuring all software is properly licensed and up to date.
• Advising for procurement department about IT objects.
• Created emails and archiving for all users in the company.
• ITAC system implementation (barcode).
• Active directory configuration and domain controller.
• ERP support (hold).
• Develops, maintains, and monitors procedures for all server backups.
• Makes recommendations for new equipment and services to purchase and works with various vendors for procurement.
• remote technical support
• Assist in the company and inventory of all hardware and software resources.
• Designs, installs, upgrades, configures, and repairs local and wide area network hardware and infrastructure.
• Assist in IT Manager in planning IT budget needs.
• Assist the IT manager in developing and coordinating future network replacement plans.
• Ensuring data is backed up on a regular basis using Backup Acronis software.
• Overseeing computer security anti-virus updates and firewall etc.
• Providing IT support to computer users within the office and factories.
• Troubleshooting of IT problems and resolving if possible.
• Liaising and communicating with external support company.
• Keeping inventory of hardware records.
• Ensuring all software is properly licensed and up to date.
• Advising for procurement department about IT objects.
• Created emails and archiving for all users in the company.
• ITAC system implementation (barcode).
• Active directory configuration and domain controller.
• ERP support (hold).
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